Labs Office Hours: AI Receptionist Live Q&A
Rewatch the live session where we answered all the AI Receptionist setup questions you can’t Google.
Event Follow-Up Playbook: AI Voice Agents for Pipeline
Learn how to use AI voice agents to close the loop after webinars and events — with a live call flow demo, automated meeting booking, and a practical MVP-to-scale framework.
AI Voice Frontline Playbook: The Agent Who Picks Up
See how CloudTalk deployed AI voice agents to handle inbound calls with Zendesk ticketing and HubSpot CRM integration.
Lead Qualification Playbook: Revenue from Untouched Leads
See how CloudTalk used AI voice agents to pre-qualify 894 ignored leads, generating 44 sales opportunities.
AI Voice Agents for Busy Periods
How businesses use AI voice agents to handle call surges during peak season with 24/7 coverage, smart routing, and real industry use cases.
AI Voice Agents for Education: From First Click to First Class
How education providers use AI voice agents to automate admissions, reduce response times, and handle 70% of inquiries without human involvement.
Inside the AI Voice Agent Roadmap with Peter Bakos
A behind-the-scenes look at what's coming next for CloudTalk's AI voice agent capabilities.
Fix Your Phone Funnel: Stop Losing Leads to Missed Calls
Diagnose and fix phone funnel leaks, from IVR friction and routing failures to missed-call follow-up, with AI voice agents and CRM automation.
The Complete Cold Calling System with Christian Krause
Christian Krause, ex-Salesforce, explains the full cold calling system, from research and openers to objection handling and automated follow-up.
Setting it Up in Under 10 Minutes
Time to put theory into action. Join Ana as she sets up her own AI Receptionist from scratch, with a running timer.
How to Activate Your AI Receptionist: Phone Numbers and Call Flows Explained
You've built your AI Receptionist, but it won't take a single call until it's connected to a phone number and a call flow. This lesson walks through the final step of the setup: how to wire up your agent to go live.
Skills vs. Scenarios
Skills. Scenarios. You’ve probably seen both terms by now, but do you know the difference? This session clears the differences between them.
The Knowledge Base is Everything
The AI Receptionist is only as good as what you teach it. This session explains what a knowledge base is, why it's essential to building a good agent.
Beyond AI Receptionist’s Default Skills
In episode 3 of Ana in the Labs, we cover the two skills that decide where every call goes: Transfer to Human and Answer Questions.
AI Receptionist Default Skills, Explained | Ana in the Labs
Basic skills. The first building block of any AI Receptionist. Do you know what each one does? This session breaks them down.
What is an AI Receptionist? And who needs one? | Ana in the Labs
In the first session of Ana in the Labs, CloudTalk’s CPTO, Josef Lapka, explains what an AI Receptionist is, and who it's built for.
How to Write Better Prompts for AI Voice Agents
Learn the five prompt components that make AI voice agents consistent and reliable — with live call demos, branching logic tips, and ready-to-use templates for lead qualification, reminders, and feedback.