Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
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Kall8 |
RingCentral |
CloudTalk |
|
|---|---|---|---|
|
Annual Price Overview |
N/A. | $19.99 - $49.99 | $25 - $50 |
| Free Trial | No. |
Yes - 30 days
Requires a credit card.
|
Yes - 14 days
Doesn't require a credit card.
|
| Integrations | No. |
Essential plan offers no integrations.
Standard includes basic integrations, such as Microsoft 365, Google Workspace, or Slack.
|
40+ CRMs, Helpdesk, E-commerce, Sales Automation, Business Intelligence, and other integrations.
CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
|
| Mobile Application |
Yes, compatible with both Android and iOS. |
Yes, compatible with both Android and iOS. |
Yes, compatible with both Android and iOS.
Doesn't require credit card. |
| Extensions | No. | Included in all plans. |
Up to 8-digit extensions with site codes from a Premium plan. |
| Click to Call | No. | Does not mention this feature. | Up to 8-digit extensions with site codes from a Premium plan. |
| Call Recording | No. |
On demand in Essential and Standard, included only in Premium and Ultimate plans. |
Available in all plans. |
| Local Numbers | No. |
Available as an add-on.
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1 local number free for each plan.
|
| Toll-free Numbers | Yes. | Yes. | Available in all plans. |
| Smart Dialer | No. | Does not mention this feature. |
Yes, also offers predictive and power dialers. |
| Customer support options | Offers a customer help line and an online help form. | Offers live chat, community forums, online support case, and FAQ. |
Customer support available 24/7.
Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.
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Offers 4 plans. Costs range between $14.95 and $199.00 per user per month. Each plan costs $10 to set up. Kall8 also has the option of a pay-as-you-go payment model.
4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly.
RingCentral provides by far the more affordable experience. It also offers a free trial so that users can test the service out before committing to a purchase.
Kall8’s most notable features include voice mail and fax, call conferencing, and custom call forwarding.
RingCentral’s flagships include toll-free and local numbers, unlimited faxing, as well as advanced video and audio conference calls.
RingCentral offers a more complete package for a lower price.
Kall8 doesn’t have any reviews on Capterra and on G2 it received a 3.2 / 5.0 (2 reviews). The limited number of reviews complained about terrible customer service.
Scored 4.2 / 5 on Capterra (928 reviews) and 3.9 / 5 on G2 (616 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails.
Based on its higher number of positive reviews, RingCentral clearly offers a better user experience.
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
While RingCentral offers 48 features and Kall8 only 16, CloudTalk have you covered with 70 tools that adapt to all business needs.
Unlike Kall8, CloudTalk offers excellent customer service, available to you 24/7. Premium members can even enjoy the pleasure of their personal account manager.
RingCentral lacks strong automation and collaboration tools. CloudTalk works with 40+ strong integration partners and offers a high level of automation. Such as plenty of customizable routing options or automatic callback.
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Furthermore, while smaller businesses extensively use Dialpad and RingCentral, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
Professional services
Education & E-learning
Remote teams
Business phone system
Calling for HubSpot
Small businesses
Medium & Large businesses
Zendesk
Pipedrive
Salesloft
