How CloudTalk Compares to Mitel and RingCentral

While RingCentral offers 48 features and Mitel 44, CloudTalk have you covered with 70 tools that adapt to all business needs.

RingCentral users often have to deal with an unstable internet connection. Our call quality is monitored live, so we are able to immediately transfer your call to the best possible calling route.

Mitel lacks strong automation and collaboration tools. CloudTalk works with 40+ strong integration partners and offers a high level of automation. Such as plenty of customizable routing options or automatic callback. 

Pricing: Transparent Memberships for Businesses of Any Size

CloudTalk plans range between $25 and $50 user/month paid annually ($30 – $60 user/month paid monthly) . We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

Furthermore, while smaller businesses extensively use Dialpad and RingCentral, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.

Features

Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.

By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.