3 plans, starting at $20.99. However, the complete pricing list is only available per request.
4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly.
As far as we can see, RingCentral is the cheaper solution of the two and has a more customer-friendly approach in terms of pricing disclosure.
Offers a comprehensive list of VoIP tools and capabilities, including hot desking, visual voicemail, and messaging and routing IVR.
However, its integration capabilities are quite limited.
Offers more call handling functionalities than Dialpad. We’ll highlight unlimited video conferencing, call transfer, or visual voicemail.
Each RingCentral plan also lets you assign extensions, while Dialpad only supports them in the highest Enterprise plan.
Mitel MiCloud Flex offers a more comprehensive selection of tools and features.
Received no reviews on Capterra and 3.9 / 5 (28 reviews) on G2.
Users praised the service’s click-to-call and phone line status capabilities.
However, many complained about terrible customer service and an overall user-unfriendly interface.
Scored 4.2 / 5 on Capterra (928 reviews) and 3.9 / 5 on G2 (616 reviews).
Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails.
Customer Satisfaction winner: RingCentral
With a (technically) higher average rating across both review platforms and more reviews in total, RingCentral takes the win.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Mitel and RingCentral
While RingCentral offers 48 features and Mitel 44, CloudTalk have you covered with 70 tools that adapt to all business needs.
RingCentral users often have to deal with an unstable internet connection. Our call quality is monitored live, so we are able to immediately transfer your call to the best possible calling route.
Mitel lacks strong automation and collaboration tools. CloudTalk works with 40+ strong integration partners and offers a high level of automation. Such as plenty of customizable routing options or automatic callback.
Pricing: Transparent Memberships for Businesses of Any Size
CloudTalk plans range between $25 and $50 user/month paid annually ($30 – $60 user/month paid monthly) . We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Furthermore, while smaller businesses extensively use Dialpad and RingCentral, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.