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Make and receive calls seamlessly with Softphone from CloudTalk 

Are you handling a high volume of phone calls and depending on customer interactions? Enjoy the freedom of VoIP software while delivering the best service possible. 

2,500+ innovative companies run on CloudTalk call center software

Agent working remotely

Enjoy the freedom of remote work

A softphone is a downloadable VoIP (Voice over Internet Protocol) software from which you can make and receive calls. It works inside of any device with an internet connection. When using Softphone, you don’t need any additional hardware. This flexibility of CloudTalk’s remote-ready solution gives you a strong competitive advantage, especially when scaling your team according to the current need

Budget-friendly solution for businesses of any size 

Looking for a tool that grows with your business? Once you decide on Soft Client Telephone you receive a life-long tool, that easily scales with any business. Our plans are cost-efficient, flexible, and adaptable to the needs of not only start-ups but also large corporations. How does 25$ a month sound to you?  

finance and IT
complex dashboard

All communication in a single dashboard

CloudTalk offers native integrations with the most popular CRMs, Helpdesks, and Business tools like Pipedrive, Hubspot, Salesforce, Zendesk, and more. Access phone call details in your CRM or see the caller’s CRM information in CloudTalk with our 2-way sync solutions.

Explore tools beyond mute and hold.
Get a tremendous advantage over competitors with Softphone’s advanced features

Predictive dialer automatizes dialing processes. It independently dials the next call in line when for an available agent. 

Personalize your communication with clients from the very beginning. With Caller ID you can see the name of the caller, their phone number, and much more even before the call connects.

Your clients can always reach out to you. Call forwarding allows you to automatically forward incoming calls to external mobile or landline phone numbers. 

Apply customized tags to your contacts. Sort them into categories and quickly find what you’re looking for. You can further add notes during or after your call.

Sometimes an agent needs that little extra something to successfully provide a solution or close a deal. With a 3 way calling, you may easily add a third person to the line when circumstances call for it. 

Never miss a single call with the Callback feature. If there are any unanswered phone calls, this feature can automatically call your customers back.

CloudTalk plays well with others

CloudTalk can be easily integrated into your existing CRM, e-commerce, or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and more. Your agents will see all caller details in one place, so they can help the client more thoroughly and quickly.

Working with integrations

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.