3 plans, ranging in price from $15 to $25 per user/month paid annually and $20 to $30 per user/month paid monthly.
OpenPhone begins at $10 per month with a “Starter” plan, followed by a $20-per-month “Premium” plan. Price of an Enterprise plan upon request.
From a purely monetary point of view, OpenPhone is a cheaper solution than Dialpad. In the next section, we’ll take a look at the value for money.
Comes with 25+ features and 40+ integrations. Call transfer, voicemail, or voicemail transcription are some of the features Dialpad offers.
OpenPhone offers many useful features, like a customizable IVR phone menu complete with extensions. Yet, it also lacks some. For example, there is no Click to Call.
Dialpad offers many features and a rich palette of integrations, while OpenPhone only integrates with 6 external tools.
Achieved ratings of 4.4 out of 5 with 1,160 total reviews on G2, while Capterra reached 4.3 out of 5 with 427 reviews.
OpenPhone has an overall score of 4.6 out of 5 (37 reviews) on Capterra and the same number – 4.9 out of 5 – on G2 (584 reviews). OpenPhone was rated 5 out of 5 in customer service.
Customer Satisfaction winner: OpenPhone
Overall, OpenPhone scores higher than Dialpad on both G2 and Capterra. Yet note that Dialpad has significantly more reviews than OpenPhone.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Dialpad and OpenPhone
OpenPhone customers often complain about a lack of integrations. CloudTalk’s offers 40+ of them. You can also use the open API to connect our system with any tool you love.
While Dialpad offers 25 features and Google Voice less than 20, we have you covered with 70 advanced tools to serve and support all business needs.
Compared to Dialpad, CloudTalk is a winner in terms of advanced analytics. For example with Custom reporting, you can filter any data you need within seconds. Search by agent, phone number, queue, timeframe, etc.
Pricing: Transparent Memberships for Businesses of Any Size
CloudTalk plans range between $25 and $50 user/month paid annually ($30 – $60 user/month paid monthly) . We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.