3 plans, ranging in price from $15 to $25 per user/month paid annually and $20 to $30 per user/month paid monthly.
3 plans, ranging in price from $19.99 to $39.99 paid monthly. It also offers reduced fees and sells add-ons for an additional price.
From a purely monetary view, Dialpad is the winner.
Comes with 25+ features and 40+ integrations. Call transfer, voicemail, or voicemail transcription are some of the features Dialpad offers.
Offers over 50+ so-called Unified Communication features, including Business Inbox, Call Blocking, and Call Announce. Vonage comes with 13 free and 12 paid integrations.
Vonage offers twice as many features as Dialpad, including advanced auto-dialers.
It’s worth mentioning that Dialpad integrates with significantly more products.
Achieved ratings of 4.4 out of 5 with 1,160 total reviews on G2, while Capterra reached 4.3 out of 5 with 427 reviews. Users found Dialpad easy to set up, use, and optimize. The pleasant UI and user-friendliness are also a plus.
On Capterra, the software scored 4.1 out of 5. On the G2 platform, Vonage earned a rating of 4.3 out of 5. Users love the convenience for businesses on the go but some customers complained about the 15 hours/month call recording limitation.
Customer Satisfaction winner: Dialpad
According to customer reviews, most users prefer Dialpad when it comes to ease of use and call quality.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Dialpad and Vonage
While Dialpad offers 25 features and Vonage around 50, we have you covered with 70 advanced tools to serve and support all business needs.
Vonage Business’ customers claim that calls disconnect easily with low internet service. CloudTalk has built strong relationships with telco partners all across the world. It helps us secure better calling routes and offer stronger connections.
Compared to Dialpad, CloudTalk is a winner in terms of advanced analytics. For example with Custom reporting, you can filter any data you need within seconds. Search by agent, phone number, queue, timeframe, etc.
Pricing: Transparent Memberships for Businesses of Any Size
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.