3 plans, starting at $26 and going up to $80 per user per month.
If paid annually, the tiers range from $29 to $89.
3 plans, ranging in price from $19.99 to $39.99. Its plans are designed for small, medium, and large businesses, respectively.
Vonage offers a cheaper experience and a longer free trial to boot. In terms of affordability, it can’t be beat.
Offers users a very streamlined solution. But as a consequence, it lacks a power dialer, call recording, call tagging capabilities, Automatic Call Distribution (ACD), and click-to-call.
Its top features include voicemail transcription, custom greetings, and simultaneous call handling.
Offers over 50 so-called Unified Communication features, including Business Inbox, Call Blocking and Call Announce.
The Call Announce feature, for example, helps agents prepare for upcoming calls by whispering an audible version of the caller’s custom tag before the call connects.
Vonage is the clear winner in terms of features. Theirs is a pretty robust list!
According to reviews on Capterra’s platform, Grasshopper has an overall customer satisfaction score of 4.4 out of 5. On G2, it earned a score of 4.1 out of 5.
On Capterra, the software scored 4.1 out of 5. On the G2 platform, Vonage earned a rating of 4.3 out of 5.
Customer Satisfaction winner: Grasshopper
Grasshopper is the Customer Satisfaction winner, as it had higher overall scores on aggregate, even if only slightly.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Dialpad and RingCentral
While Grasshopper offers 16 features and Vonage offers 57, we have you covered with 70 tools that can adapt to all of your business needs.
Grasshopper customers lack the sort of advanced analytics offered by CloudTalk. For example with Custom reporting, you can filter any data you need within seconds. Search by agent, phone number, queue, timeframe, etc.
The Vonage system lacks a pivotal feature that makes calling abroad efficient: international numbers. This tool allows you to receive international calls much cheaper. CloudTalk offers numbers from more than 140 countries around the world.
Pricing: Transparent Memberships for Businesses of Any Size
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Furthermore, while smaller businesses extensively use Dialpad and RingCentral, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.