Phone.com vs RingCentral
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
Phone.com vs RingCentral and How They Compare to CloudTalk
| Property | Cloudtalk | Phone.com | RingCentral |
|---|---|---|---|
| Annual price overview (per user/per month) | $25 - $50 | $10.39 - $23.99 | $19.99 - $49.99 |
| Integrations | 100+ integrations CRM integrations include industry leaders like HubSpot, Zapier or Intercom. | Offers 5 direct integrations, including Zoho and Zapier. You can connect additional tools with API or Zapier. | Basic integrations from second - Standard plan. Advanced CRM integrations from a Premium plan (Salesforce Zendesk..) |
| Open API | |||
| Extensions | Up to 8-digit extensions with site codes from a Premium plan. | Included in all plans. | Included in all plans. |
| Click to Call | Yes, from a starter pack. | Does not mention this feature. | |
| Call recording | Available in all plans. | On-demand ($8/mo) in Basic and Plus plans, included only in Pro Plan. | On demand in Essential and Standard, included only in Premium and Ultimate plans. |
| Local numbers | 1 local number free for each plan. | 1 local number free for each plan. | Available as an add-on. |
| Smart dialer | Yes, also offers predictive and power dialers. | Does not mention this feature. | Does not mention this feature. |
| Mobile application | |||
| Customer support options | Customer support available 24/7. Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager. | All plans get access to 24/7 support via phone or email. | Offers live chat, community forums, online support case, and FAQ. |
Discuss the detailed comparison and choose your winner.
Phone.com vs RingCentral
| Phone.com | RingCentral | Result | |
|---|---|---|---|
| Pricing: Which Service Fits Your Budget? | 3 plans, ranging in price from $10.39 to $23.99 per user/month paid annually and $14.99 to $29.99 per user/month paid monthly. | 4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly. | Pricing winner Phone.com Phone.com is significantly cheaper than RingCentral. Read on to find out which solution gives you more value for your money. |
| Features: Which Phone System Powers Your Team Better? | The 50+ features include advanced tools such as Video Conferencing, SMS, Voicemail to Email, or Click-to-Call. Phone.com only offers 5 integrations; however, one of them is Zapier, allowing you to connect many more tools you use. | Offers 50+ features. Some of the more advanced features include SMS, Single Sing-on, Performance reports, Video conferencing, and Auto dialers. You can connect the RingCentral software with 300+ apps. | Features winner RingCentral While the features are similar, we couldn’t look past the lack of auto-dialers and the insanely small number of integrations of the Phone.com software. If you need a VoIP solution to run sales campaigns, auto-dialers and integration with your CRM are a must. |
| Customer Satisfaction: Which Service Has the Happiest Customers? | Rates 3.9 / 5 on Capterra (48 reviews) and 3.3 / 5 on G2 (19 reviews). Users love the low prices and the outstanding customer support, but would love to have more features and integrations. Many customers claim that often the connection is unreliable when the internet connection is less than perfect. | Scored 4.2 / 5 on Capterra (928 reviews) and 3.9 / 5 on G2 (616 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails. | Customer Satisfaction winner RingCentral According to customer reviews on G2 and Capterra, RingCentral is a more reliable solution that fits customer needs better. |
Not convinced?
Meet CloudTalk!
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Phone.com and RingCentral
While both Phone.com and RingCentral come with around 50 features, we have you covered with 100 advanced tools to serve and support all business needs.
CloudTalk provides you with more advanced calling features compared to the basic Phone.com and RingCentral experience. With tools like Power Dialer, IVR, ACD, and skill-based routing, you can automate a large portion of your calling process, saving time and resources.
The CloudTalk solution provides a stable connection even when you’re on WiFi. Users report that the line is often unstable with RingCentral and Phone.com as soon as the internet connection is suboptimal.
Pricing: Transparent memberships for businesses of any size
CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Features
Out of CloudTalk’s 100 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
G2 Reviews proof
G2 ranked us among the Top 50
Customer Service Products for 2026.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today