Looking for a reliable Dialpad alternative?

  1. Call Quality: Guaranteed latency and minimal jitter
  2. Features: 70+ ready-to-use tools
  3. Country Coverage: 160 international numbers

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CloudTalk
Cloudtalk
Dialpad
Pricing Starts at $25 per user/month Starts at $15 per user/month
International numbers 160 70
Integrations management
Campaign management
Campaign analytics
Automatic lead distribution
Call tagging
Smart dialer
Open API
Dedicated onboarding & support manager

2500+ call centers and phone systems powered by CloudTalk and counting

Curious how does it look inside CloudTalk?

Take a closer look how it looks from the inside and book a strategy call to get a tailor-made tool for your business.

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Pålitliga integrationer

Tyvärr erbjuder Dialpad bara integrationer med några få CRMs. Som t.ex. Office 365, Linkedin osv. CloudTalk allows you to integrate with the most popular e-commerce, customer service and CRM systems.

  • Pipedrive
  • Zendesk
  • Zapier
  • Salesforce
  • Hubspot

Stora automatiseringsmöjligheter

CloudTalk har många automatiseringsfunktioner som gör ditt företag mer effektivt. Med Återuppringning ringer du automatiskt upp kunder när du har missat ett samtal.

Vår flaggskeppsfunktion Smart Dialer samlar ihop en lista med nummer som du sedan kan ringa igenom med bara ett klick. Dessutom kan du effektivt strömlinjeforma din arbetsprocess genom att automatisera ditt arbetsflöde.

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funktioner

Bred funktionsportfolio

Förutom automatisering erbjuder CloudTalk 50+ avancerade verktyg som hjälper dig lyfta din service. Låt dina agenter hantera de samtal som bäst passar just dem, med färdighetsbaserad koppling

Välj egen musik och personliga hälsningar för olika situationer. En annan praktisk funktion, Agentstatus, låter dina kollegor ställa in sin tillgänglighet. Den visar vilka agenter som är lediga vid ett givet tillfälle.

Avancerad ljudkvalitet

Säg farväl till otydligheter och fördröjningar. Njut av kristallklart ljud utan avbrott. Glöm avbrutna samtal och andra buggar.

Om samtalskvaliteten sjunker under en viss nivå ändrar CloudTalk automatiskt samtalsrutten i realtid.

samtalskvalitet

Callcentermjukvaran #1

Baserat på 400+ CloudTalk-recensionerpå 6 oberoende mjukvarumarknadsplatser och plattformar

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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Fler fördelar

Här är ytterligare tre skäl att välja CloudTalk.

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Installera enkelt på 5 minuter

Det har aldrig varit enklare att installera ett telefonsystem. Börja använda CloudTalk på bara några minuter. Du behöver inte investera i någon dyr telefonhårdvara.

effektivt arbetsflöde

Följ dina resultat

Aren’t you satisfied with the team’s performance? Uncover the strengths and weaknesses in your customer and sales team through CloudTalk smart metrics.

Illustration förbättra försäljningsförsök

Enkel skalbarhet och hantering

CloudTalk is very intuitive, user-friendly phone software. You can manage your VoIP call center in real-time, add agents, and numbers, and set up everything you need in just a few minutes.

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.