Letar du efter ett alternativ till RingCentral?

In CloudTalk, we value each client. Besides 14 days free trial, we offer a 1on1 personalized demo with a customer success specialist. You don’t have to pay before you try how our system works. 

With 100+ advanced features, it offers more than just the basics. Plans start at $25/month, no lock-in contracts, no credit cards are required.

Tusentals företag har flyttat sina kontaktcenter till CloudTalk och antalet ökar.

Vad har CloudTalk som RingCentral inte har?

Ta en titt på en snabb jämförelse.

cloudtalk
RingCentral
Pricing
Starts at $25 per user, paid annually. Get all the features you love in one place - for an SMB-friendly price of $25.
Starts at $19.99 per user/month. Too pricey. Cheaper options with similar or better quality are available.
Workflow automation You get built-in workflow automation. You need to pay for a third-party app like Zapier to get workflow automation.
Missed calls Automated callback and continuous redialing until the agent and customer are reconnected Sometimes, agents get no rings or call notifications so customers think their calls are being ignored.
IVR and flow designer More advanced Smart IVR and flow designers let you handle calls 40% faster. Advanced IVR and CFD are only available in the Advanced and Ultimate plan. The basic contact center plan only has standard IVR and CFD.
International numbers 140+ international numbers. Strong telco partnerships for better prices and call quality. Additional international toll-free numbers 14.99 USD user/month.
SMS pricing Built-in SMS for SMBs on a budget. Higher SMS pricing.


Jämförelsedata baseras på en analys från Q4, 2021.


Funktioner i toppklass

Några av verktygen har redan nämnts, men vi har många fler att erbjuda.
De avancerade funktionerna i 100+ kommer att göra det enklare för dig att ringa varje dag.

automatisering illustration liten

Samtalsinspelning

CloudTalk spelar automatiskt in alla dina samtal. Du kan lyssna på dem direkt från webbläsaren. När som helst och var som helst.

finans och IT

Samtalsövervakning

Få en omfattande översikt över dina telefonsamtal närhelst du behöver det. Få information om dina agenters samtal och optimera din kundservice.

agenter illustration liten

Samtalstaggning

Ge varje samtal en självgjord tagg. Med denna märkning kan du sortera samtalen i kategorier och snabbt identifiera vilken typ av samtal det rör sig om.

samtalskvalitet

Förstklassig samtalskvalitet

CloudTalk har etablerat ett starkt nätverk av telekompanjoner över hela världen. Njut av kristallklara samtal med garanterad latenstid och minimalt jitter. Glöm samtalsbortfall eller andra systemfel.

Om samtalskvaliteten sjunker under en viss nivå ändrar CloudTalk automatiskt samtalsrutten i realtid. Säg adjö till störningar och latens.

Pålitliga integrationer

Gör ditt arbete enklare. Slösa inte dyrbar tid på att lagra data separat i flera olika programvaror. Automatisera processen med sömlösa integrationer.

CloudTalk allows you to integrate with the most popular e-commerce, customer service and CRM systems.


Integrera sömlöst med över 40+ CRM-, e-handels-, helpdesk- och andra system.


Över 2500 kontaktcenter och telefonsystem
drivs av CloudTalk

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Se hur CloudTalk fungerar


Föredragen programvara för distansstyrda kontaktcenter för små och medelstora företag 2022

Baserat på över 400 CloudTalk-recensioner på 6 oberoende programvarumarknader och plattformar.

4,5/5 – 225 recensioner

Läs recensionerna

4,3/5 – 347 recensioner

Läs recensionerna

4,5/5 – 272 recensioner

Läs recensionerna

4,5/5 – 225 recensioner

Läs recensionerna

Have a question you need to be answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does a free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.