Looking for a reliable Dialpad alternative?
- Call Quality: Guaranteed latency and minimal jitter
- Features: 70+ ready-to-use tools
- Country Coverage: 160 international numbers
Book a strategy call with us
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| Pricing | Starts at $25 per user/month | Starts at $15 per user/month |
| International numbers | 160 | 70 |
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| Dedicated onboarding & support manager |
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2500+ call centers and phone systems powered by CloudTalk and counting
Curious how does it look inside CloudTalk?
Take a closer look how it looks from the inside and book a strategy call to get a tailor-made tool for your business.
Integraciones fiables
Lamentablemente, Diapad sólo ofrece integración con algunos CRM. Como Office 365, Linkedin, etc. CloudTalk te da la oportunidad de integrarte con los sistemas más populares y fiables de comercio electrónico, soporte o CRM.
- Pipedrive
- Zendesk
- Zapier
- Salesforce
- Hubspot
Wide automations possibilities
CloudTalk tiene muchas funciones de automatización que hacen que tu negocio funcione de forma eficiente. Si hay una llamada telefónica sin contestar, la Devolución de Llamadas te permite volver a contactar automáticamente con el cliente.
Nuestra herramienta estrella, el marcador Inteligente, recopila una lista de números y te permite llamar a través de ellos con un solo clic. Además, la automatización del flujo de trabajo es una forma eficaz de agilizar los procesos empresariales.
Una rica cartera de funciones
Además de la automatización, CloudTalk ofrece más de 50 herramientas avanzadas para mejorar tus servicios. Deja que tus agentes se encarguen de los casos más adecuados con el enrutamiento basado en competencias
Elige música personalizada y saludos personalizados en función de situaciones concretas. Otra función muy útil, el estado del agente, permite a tus empleados establecer su disponibilidad. Distingue qué agente está desocupado en ese momento.
Calidad de sonido avanzada
Di adiós al jitter y a la latencia. Disfruta de un sonido cristalino sin interrupciones. Olvídate de las llamadas caídas o de otros fallos del sistema.
Si la calidad de la llamada cae por debajo de un determinado nivel, CloudTalk cambia automáticamente la ruta de la llamada en tiempo real.
Software para centros de llamadas calificado como número uno
Basado en más de 400 opiniones de CloudTalken 6 marketplaces y plataformas de software independientes
4.4/5 – 253 reviews
4.2/5 – 527 reviews
4.4/5 – 305 reviews
4.5/5 – 253 reviews
Más beneficios
He aquí tres razones adicionales para considerar CloudTalk.
Configuración sencilla en 5 minutos
Configurar tu sistema telefónico nunca ha sido tan fácil. Puedes utilizar CloudTalk en sólo unos minutos. No necesitas invertir en ningún hardware telefónico caro.
Sigue tu rendimiento
Aren’t you satisfied with the team’s performance? Uncover the strengths and weaknesses in your customer and sales team through CloudTalk smart metrics.
Fácil escalabilidad y gestión
CloudTalk is very intuitive, user-friendly phone software. You can manage your VoIP call center in real-time, add agents, and numbers, and set up everything you need in just a few minutes.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
