3 plans, ranging in price from $15 to $25 per user/month paid annually and $20 to $30 per user/month paid monthly.
3 plans, ranging in price from $26 to $80 per user/month paid annually and $29 to $89 per user/month paid monthly.
From a purely monetary view, Dialpad is a cheaper solution than Grasshopper. It is more affordable for startups and small businesses.
Comes with 25+ features and 40+ integrations. Call transfer, voicemail, or voicemail transcription are some of the features Dialpad offers.
Offers less than 20, basic features and only integrates with a handful of tools, such as Google Voice or Skype. Grasshopper does, however, let you send and receive a fax – a feature that some clients might still need.
Dialpad offers more features than Grasshopper and it’s a better fit for businesses.
Achieved ratings of 4.4 out of 5 with 1,160 total reviews on G2, while Capterra reached 4.3 out of 5 with 427 reviews. Users found Dialpad easy to set up, use, and optimize. The pleasant UI and user-friendliness are also a plus.
Earned a 4.4 / 5 score on Capterra (314 reviews) and 4.1 out of 5 on G2 (131 reviews). Users love the customizability, the ability to text when on the go, and the ease of implementation. But, some customers claim that calls don’t always go through, and support is hard to reach.
Customer Satisfaction winner: Dialpad
According to customer reviews, the majority of users prefer Dialpad when it comes to ease of use and call quality. Most businesses need a wider range of automation features for productivity and saving resources, which is lacking in the Grasshopper software.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Dialpad and Grasshopper
While Dialpad offers 25 features and Grasshopper less than 20, we have you covered with 70 advanced tools to serve and support all business needs.
CloudTalk provides you with advanced calling features compared to the basic Grasshopper calling. With tools like ACD, IVR, call recording, and skill-based routing, you can automate a large portion of your calling process, saving time and resources.
Compared to Dialpad, CloudTalk is a winner in terms of advanced analytics. For example with Custom reporting, you can filter any data you need within seconds. Search by agent, phone number, queue, timeframe, etc.
Pricing: Transparent Memberships for
Businesses of Any Size
With plans ranging between $25 and $50 user/month paid annually, CloudTalk offers high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
Using our Call Notes and Tags makes your reps better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.