Flexible packages for everyone

Choose a package that fits your needs. Our rates are flexible, with no hidden fees and no commitments.

Minimal
29 €

per month

invoiced annually
or 39 € invoiced monthly

Get started
Team
79 €

per month

invoiced annually
or 99 € invoiced monthly

Get started
Pro
139 €

per month

invoiced annually
or 169 € invoiced monthly

Get started
Business
269 €

per month

invoiced annually
or 329 € invoiced monthly

Get started

Need more than 20 agents?
Contact us and learn about CloudTalk Enterprise.

Package comparison

Compare the packages and find the right one for you

 
Minimal
Team
Pro
Business
Call queuing
 
 
 
 
 
Business hours
 
 
 
 
 
Personalized greetings
 
 
 
 
 
Call Recorder
 
 
 
 
 
Storage for recordings
 
1 month
1 month
1 month
1 month
Internal phone number tags
 
 
 
 
 
Voicemail
 
 
 
 
 
Internal calls / Extensions
 
 
 
 
 
Contact tags
 
 
 
 
 
Fax server
 
on request
on request
on request
on request
Blacklist
 
–
 
 
 
Custom fields
 
–
–
 
 
Advanced call routing
 
 
 
 
Automated Call Distribution (ACD)
 
 
 
 
 
Caller-based routing
 
 
 
 
 
Preferred agent
 
 
 
 
 
Automatic outbound caller ID
 
 
 
 
 
Ring groups
 
 
 
 
 
Automated call redirection
 
 
 
 
 
Interactive Voice Response (IVR) menu
 
–
 
 
 
Skill-based routing
 
–
–
 
 
Integrations with business tools
 
 
 
 
Caller ID
 
 
 
 
 
Contact history
 
 
 
 
 
Contact list
 
 
 
 
 
Create tasks directly from CloudTalk
 
–
 
 
 
Integration (invoiced monthly)
 
from 49 € / month
from 49 € / month
from 49 € / month
from 49 € / month
Integration (invoiced annualy)
 
from 39 € / month
from 39 € / month
from 39 € / month
from 39 € / month
API
 
on request
on request
on request
on request
Real-time customer card
 
on request
on request
on request
on request
Statistics and monitoring
 
 
 
 
Call statistics
 
 
 
 
 
Call monitoring
 
 
 
 
 
Agent reporting
 
 
 
 
 
Conference calls
 
 
 
 
 
Custom reporting
 
–
–
 
 
Wallboard
 
on request
on request
on request
on request
Real-time dashboard (invoiced monthly)
 
from 29 € / month
from 29 € / month
from 29 € / month
from 29 € / month
Real-time dashboard (invoiced annually)
 
from 19 € / month
from 19 € / month
from 19 € / month
from 19 € / month
Utilities
 
 
 
 
Security
 
 
 
 
 
Online agent management
 
 
 
 
 
Unlimited concurrent calls
 
 
 
 
 
Responsive web admin
 
 
 
 
 
Additional modules
 
 
 
 
Predictive dialer (invoiced monthly)
 
from 5 € / agent / month
from 5 € / agent / month
from 5 € / agent / month
from 5 € / agent / month
Predictive dialer (invoiced annually)
 
from 4 € / agent / month
from 4 € / agent / month
from 4 € / agent / month
from 4 € / agent / month
Customer support
 
 
 
 
Help center access
 
 
 
 
Email Support
 
 
 
 
Onboarding Coach
 
 
 
 
One-to-one onboarding sessions
–
–
 
 
Dedicated Account Manager
–
–
–
 
Additional services
 
 
 
 
International numbers
 
 
 
 
 
Toll free numbers
 
on request
on request
on request
on request
Number porting
on request
on request
on request
on request
 
Get started 
Get started 
Get started 
Get started 

All prices are in EUR excluding 20% VAT. VAT is added in accordance with Section 15(3) of Act No. 222/2004 Coll. on VAT. For EU non-taxable persons, VAT rate valid in the Member State of consumption is applied.

Have a question you need answered?

If you have any questions regarding CloudTalk or the registration process, please get in touch at

+1 888-487-1675

[email protected]

How does free trial work?
Simply send us your contact information and we will send you access to a free CloudTalk demo with no strings attached. You can immediately start making phone calls with CloudTalk
Each package includes several phone numbers for free. Prices of outbound calls vary, please contact us for more details.
Agents work for your company and communicate with your existing and potential clients. You can add or remove agents in just a few clicks anytime you need.
Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-shops at the same time in need of separate customer support for each e-shop.
The safety of your data is our topmost priority. All CloudTalk data is stored in secured TIER 3 data centers and monitored 24/7. We use data centers located in the EU which comply with the strictest EU personal data protection criteria. Interface is accessed through an encrypted SSL connection.
Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 12% discount on the price of your package.
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