Terms & Conditions:
US Taxes & Fees

CloudTalk’s services and pricing are subject to applicable taxes and fees in accordance with the federal, state, and local laws, of the customer’s registered place of residence. Below is an overview of taxes and fees charged to CloudTalk’s customers with a US billing address.

The Federal Universal Service Fund (FUSF)

The Federal Universal Service Fund, created by the Federal Communications Commission (FCC), aims to facilitate access to telecommunications and broadband services for individuals in rural and high-cost regions, low-income households, rural healthcare centers, and educational institutions. All providers of telecommunications and interconnected VoIP services, including Cloudtalk, must contribute to the federal USF, and these contributions can be passed on to customers. The FCC determines the applicable USF rate every quarter, and this rate can vary.

Compliance and Administrative Cost Recovery Fee

This fee is used to recover some or all of certain costs that Cloudtalk incurs, including government-imposed fees, such as the Federal Regulatory Fee, Telecommunications Relay Service (TRS), LNP and STI-GA, etc., including the costs associated with: 

• Calculation and payment of those and other fees and taxes.
• Compliance with regulatory requirements, including but not limited to accessibility, numbering, privacy, anti-fraud, caller ID authentication, dialing, etc. 
• Obtaining and managing phone numbers, receiving calls from third-party provider networks, and terminating calls on such third-party networks.
• Certain network facilities and services, certain data centers, and the operation, protection, and maintenance of necessary network infrastructure and data centers.
• Filing and maintaining patents, trademarks and other proprietary rights; and some administrative costs associated with providing its services.