Reducing sales cycles for Leadspicker with our unique Pipedrive integration

How CloudTalk helped Leadspicker reduce their sales cycle

Meet Leadspicker, a rapidly growing company that provides lead generation services to customers around the world. Leadspicker struggled to expand its solution to the global market, more specifically, connecting with its customers outside Czechia without overspending on international calls. Coupled with callback issues, the company’s growth and productivity were suffering, and Leadspicker knew something had to be done. 

After all, if there’s one thing you should know about the company, it’s that they value healthy customer relationships above all else. And with their newly released Pipebooster solution — designed to track job moves in order to generate additional opportunities and reduce churn — Leadspicker couldn’t afford to let its call channels fall behind. 

Streamlined Sales Processes

The objective was clear: find a solution that would work with Leadspicker’s CRM system and let the company expand beyond its local borders in a reliable and affordable way. That’s where CloudTalk came into the picture. 

As a next generation business calling software with a wide range of features and integrations, we ticked every last one of Leadspicker’s boxes. The Leadspicker team was particularly impressed with our selection of cost-effective international numbers, low call price rates, and the option to install and use CloudTalk anywhere, anytime, and on nearly any device.

Making the most out of CloudTalk

After onboarding, Leadspicker’s team quickly got to grips with our system, and one of the features that they ended up utilizing the most was Call Tagging. Being able to differentiate between outbound, inbound, and internal campaigns made it incredibly easy for Leadspicker’s team to evaluate campaigns and assess their effectiveness. 

Another feature was Voicemail, which helped deal with callbacks from customers across various time zones. We were just scratching the surface, though.

Changing the game with Pipedrive integration

Finally, let’s talk about one of CloudTalk’s best capabilities: CRM integrations.

With our Pipedrive Integration Leadspicker’s sales team gained access to all the information they needed in one single place. The team no longer had to search for information in multiple systems, which made their jobs easier and helped them close deals faster. 

Most importantly though, after implementing CloudTalk with Pipedrive, Leadspicker saw significant improvements in its sales processes and were able to close deals within a few days, compared to the previous average of 1 to 2 months. Ultimately, this automation alone saved enough time and costs to help the company grow.

Data-driven growth and the way to work smarter

But we weren’t quite done helping Leadspicker pave its road to success. CloudTalk also enabled the company to analyze its data better, which in turn made it easier to determine the success rate of calling clients at certain times of the day, schedule work accordingly, and streamline operations. 

Leadspicker leveraged CloudTalk Analytics to optimize agents’ activities based on their highest callability time. For example, they found that the most effective time to place outbound calls was between 10 and 12 o’clock and after 1 PM local time, when customers are just getting back from lunch. 

The Leadspicker team also made great use of CloudTalk’s enhanced Analytics filters and were able to identify location-based patterns in answered calls and adjust their strategy accordingly — ultimately saving themselves a great deal of time and resources. 

The story of Leadspicker and their experience with CloudTalk showcases the power that automation and the right integration has when it comes to streamlining sales processes, optimizing costs, and driving growth. 

CloudTalk allows you to integrate seamlessly with your favorite CRM so you never have to go anywhere. Schedule a demo today and find out for yourself.