Every client at
your fingertips.

Reach clients across all channels from a single solution and maximize conversions with in-depth insights.

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CloudTalk’s integration with Kommo CRM lets you…

Omnichannel
Experience

Connect with customers across all channels, including email, chat, and phone calls from a single solution.

Smart Data
Gathering

Capture lead information and streamline sales with smart web forms, landing pages, and AI-powered chatbots.

Automate Lead
Management

Create custom call flows, automate SMS follow-ups, and streamline your marketing-to-sales funnel.

CROSS-PLATFORM

One platform for
all your needs

Manage your Kommo CRM integration directly from Zapier and personalize your teams’ experience to remove repetitive tasks and maximize productivity.

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ADVANCED AUTOMATION

Pre-made for
performance

Unite your tech stack with Zapier’s pre-made workflow automation templates and turn CloudTalk into your one-stop shop for all your activities with custom triggers and actions.

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FULL VISIBILITY

Seamless 2-way
synchronization

Integrate Kommo CRM with CloudTalk to automatically synchronize both solutions’ databases and maintain an unprecedented level of clarity in real time.

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"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

See customer story

"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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FAQs

What is Kommo, and how do I use it?

Kommo is a cloud-based customer relationship management (CRM) solution that helps businesses streamline their sales, marketing, and customer service processes. You can use Kommo to manage contacts, track leads, analyze sales performance, and automate various tasks.

How does the Kommo + CloudTalk integration work?

The Kommo + CloudTalk integration seamlessly synchronizes data between the two systems, allowing you to access important client information – including call recordings – from Kommo. You can also easily initiate calls directly from Kommo via CloudTalk’s click-to-call feature. Furthermore, all information on deals, calls, SMS, and contacts, automatically sync with their respective notes, tags, and recordings.

What are the benefits of using Kommo for my business?

Integrating Kommo with CloudTalk lets you improve efficiency and streamline your sales and customer support processes. The integration empowers you to create web forms and landing pages, automate SMS follow-ups, and track and evaluate performance with customizable analytics. With Kommo, you can ensure better collaboration between your sales and customer support teams, leading to improved customer experiences.