Get more leads with smart Call Tracking Software

Optimize your marketing campaigns in every stage

Analyze recordings related to previous campaigns and improve targeting of the new one. When you observe phone calls, you can better understand customers’ needs. Consequently, you may follow crucial stages of the purchase processes on e-shops, reasons for claims, general customer satisfaction with products and services, or the quality of your campaigns.

Make more conversations with intuitive dialers

We believe simplicity is the key to success. CloudTalk’s next-gen Power Dialer feature is designed to automatically make a higher volume of outbound calls, so your reps have more time to focus on what’s important – closing deals.

Make sure you are calling the right prospect at the right time. An
auto-dialer can get the job done.

Create Dialers Surveys to build a profile on prospective clients

Make campaigns more efficient and gather data from prospects. Our survey templates serve to standardize the process of a campaign by collecting the answers from customers in a short time.

Simply add the survey template, edit it according to your needs, and use it once or even for multiple campaigns. Within each campaign, all answers to survey questions will be stored with other aggregated data, like the campaign statistics. This data can be sent to a CRM, using CloudTalk’s Workflow Automation feature.

Set your outbound caller ID based on the call destination country

Increase your pick-up rate with the automatic local Outbound caller ID feature. It ensures that your agents call foreign-based clients from a local phone number. This tool also helps to reduce charges, since you are making phone calls from local numbers in case the same complaint occurs again.

Your agents can manually select the best outbound caller ID, if necessary. They can simply choose any of your company’s numbers in the CloudTalk interface.