RingCentral vs Verizon One Talk: Which One Is Best For Your Business?

RingCentral vs Verizon One Talk

Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.

LEARN MORE

CONTACT SALES

Comparison Table
The best in Pricing, Features & Customer Satisfaction
The third solution you didn’t know you needed
Customer voice

RingCentral vs Verizon One Talk

and How They Compare to CloudTalk

	RingCentral	Verizon One Talk	CloudTalk
Annual price overview (per user/per month)	$19.99 - $49.99	$15 - $25	$25 - $50
Integrations	Basic integrations from second - Standard plan. Advanced CRM integrations from a Premium plan (Salesforce Zendesk..)	Information about integrations is not available.	40+ integrations CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
Open API	Yes	Yes	Yes
Extensions	Included in all plans.	Included in all plans.	Up to 8-digit extensions with site codes from a Premium plan.
Click to Call	Does not mention this feature.	Does not mention this feature.	Yes, from a starter pack.
Call recording	On demand in Essential and Standard, included only in Premium and Ultimate plans.	Does not mention this feature.	Available in all plans.
Local numbers	Available as an add-on.	1 local number free for each plan.	1 local number free for each plan.
Smart dialer	Does not mention this feature.	Does not mention this feature.	Yes, also offers predictive and power dialers.
Mobile application	Yes	Yes	Yes
Customer support options	Offers live chat, community forums, online support case, and FAQ.	All plans get access to 24/7 support via phone, chat or email.	Customer support available 24/7. Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.

RingCentral vs Verizon One Talk

Pricing: Which Service Fits Your Budget?

RingCentral

4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly.

Verizon One Talk

2 plans, ranging in price from $15 to $25 per user/month. Verizon shares limited information about their different packages.

Pricing winner:
Verizon One Talk

From a purely monetary point of view, Verizon One Talk is significantly cheaper than RingCentral. Read on to find out which solution gives you more value for your money.

Features: Which Phone System Powers Your Team Better?

RingCentral

Offers 50+ features. Some of the more advanced features include SMS, Single Sing-on, Performance reports, Video conferencing, and Auto dialers. You can connect the RingCentral software with 300+ apps.

Verizon One Talk

The 50+ features include automated receptionist and call queues. Verizon only integrates with a small number of tools, including RingCentral and Microsoft Teams.

Features winner:
RingCentral

While the features are similar, we couldn’t look past the lack of auto-dialers and the small number of integrations of the Verizon One Talk software. If you need a VoIP solution to run sales campaigns, auto-dialers and integration with your CRM are a must.

Customer Satisfaction: Which Service Has the Happiest Customers?

RingCentral

Scored 4.2 / 5 on Capterra (931 reviews) and 3.9 / 5 on G2 (618 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails.

Verizon One Talk

Rates 3.2 / 5 on Capterra (752 reviews) and 3.7 / 5 on G2 (5 reviews). Users love the wide range of features but many report glitches with the desktop app and feel unsatisfied with the Verizon customer support.

Customer Satisfaction winner: RingCentral

According to customer reviews on G2 and Capterra, RingCentral is a more reliable solution that fits customer needs better.

In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.

Not Convinced? Meet CloudTalk

Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.

CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.

Verizon One Talk vs Ringcentral vs Cloudtalk

How CloudTalk Compares to Verizon One Talk and RingCentral

While both Verizon One Talk and RingCentral come with around 50 features, we have you covered with 70 advanced tools to serve and support all business needs.

CloudTalk provides you with more advanced calling features compared to the basic Verizon One Talk and RingCentral experience. With tools like Power Dialer, IVR, ACD, and skill-based routing, you can automate a large portion of your calling process, saving time and resources.

The CloudTalk solution provides a stable connection even when you’re on WiFi. Users report that the line is often unstable or even drops with RingCentral and Verizon One Talk as soon as the internet connection is suboptimal.

TAKE A FREE TOUR

Pricing: Transparent Memberships for Businesses of Any Size

CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

GET A QUOTE

Features

Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.

By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.

EXPLORE FEATURES

Still Not Convinced? Our Results Speak for Themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 minutes

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed data centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.