Good customer service is essential to the long term health of successful businesses — without it, they’ll crumple under the […]
Today, top-notch services and products are simply not enough, businesses also need to focus on excellent customer care. In the […]
The key to long-term success of any business is building trust and establishing strong relationships with customers. Building trust = […]
Dealing with angry customers is frequently part of everyday routine of customer support agents. Most of us would probably react […]
Companies realize that customers are the ones calling the shots. They are smarter, better informed and know they have more […]
When speaking about customer support, customer experience immediately comes into mind. An expert on customer behavior told us how to […]
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