Category - Customer Support

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5 reasons why clients will love you – Part 2
2018-10-22

5 reasons why clients will love you – Part 2

Today, top-notch services and products are simply not enough, businesses also need to focus on excellent customer care. In the […]

5 reasons why clients will love you – Part 1
2018-10-15

5 reasons why clients will love you – Part 1

The key to long-term success of any business is building trust and establishing strong relationships with customers. Building trust = […]

8 principles of dealing with angry customers
2018-10-02

8 principles of dealing with angry customers

Dealing with angry customers is frequently part of everyday routine of customer support agents. Most of us would probably react […]

Photo notebook people work
2018-08-10

What are the demands in the era of the customer?

Companies realize that customers are the ones calling the shots. They are smarter, better informed and know they have more […]

How to provide better customer support
2017-01-05

How to provide better customer support

When speaking about customer support, customer experience immediately comes into mind. An expert on customer behavior told us how to […]