Handle more requests and generate better leads CallHub Alternative

Looking for an intuitive solution that covers all your incoming messages and calls? CloudTalk, the best CallHub alternative, is here to support your campaigns even during peak hours.

Transparent and pocket-easy pricing 

Advanced analytics and real-time reporting 

Comprehensive and smooth Campaigns

2-way automatic synchronization with CRM of your choice

Keep up with the smart choices that suit you.

Here is what you get if you choose CloudTalk

CloudTalk vs. CallHub

cloudtalk
CallHub
Pricing 3 types of membership according to your needs. Plans start at $25 per user/ month, billed annually. Offers tailor-made options. Starts at $199 a month. 
Custom greetings & music Create personalized greetings that will be played to the caller based on specific situations (outside business hours, on-hold, etc.) Plays one sound for each caller until connected to the agent. 
IVR Automate workflow with IVR menu to guide the caller through different options. The caller is directed to the most fitting department, agent, or group of agents and receives relevant information through customized messages. Does not offer this feature or its alternatives. 
Skills-based routing  Route calls automatically to a specific agent based on who's the best fit for the caller's inquiry. You can easily assign skill levels, for example regarding language or IT knowledge. Does not offer this feature or its alternatives. 
3-way call Add a third person to the line when circumstances call for it. Does not offer this feature or its alternatives. 
Call transfer With Call transfer, you can speak with callers before routing them over to another agent. The feature also lets you transfer the callback and forth.  Transfer calls through extensions to you or your team.
SMS & text messaging
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Campaigns
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Mobile app
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Caller ID
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Tags & Notes
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Comparison data is based on an analysis from Q2, 2022.

Transparent pricing for businesses of any size

With CloudTalk, you always know what you pay for.
We created all 3 memberships the way they fit perfectly for businesses of any size.
Choose yours and pay monthly or annually.

Rocket starting

Starter membership

Kick off your call center journey with unlimited inbound & intracompany calls, unlimited call queuing, and a mobile app that puts a call center into your pocket. Choose from our 160+ international numbers and import your existing contacts for $25 per user/month.

Start for free

Essential membership

Boost your productivity with advanced features to make data-driven decisions. Use advanced analytics, real-time client dashboard, skills-based routing, and workflow automation. Get these tools on top of starter features for $30 per user/month.

Start for free

Expert membership

Go beyond the basics with our advanced and intuitive expert features. Explore the power of smart dialer, Salesforce integration, Call flow designer, unlimited concurrent calls, and more for $50 per user/month.

Start for free

 Meet CloudTalk.
The software loved by 3,000 call centers and phone systems  

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Working with integrations

Powerful integrations with automated data synchronization

With an automatic data synchronization in CloudTalk and CRM of your choice, you can always access up-to-date data. By eliminating the need to manually upload information or pull out all contacts from your CRM, CloudTalk allows your agents to use their time more efficiently.

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Be amazed by what you can do with over 40+ integration

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Crystal clear and rock-solid call quality

Our top priority is to secure your calls with the strongest call route possible. We have built tight relationships with telco partners all across the world. That helps us to build safer calling routes and offer stronger connections. Thus, if the call quality drops below a certain level, CloudTalk automatically changes the route in real-time.  

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How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.