Top 110 Call Center Quotes – CloudTalk
By Alexandra Kozma
| 2. November 2022 |
Agents - People management
By A. Kozma Alexandra Kozma
| 2 Nov 2022 |

    Top 110 Call Center Quotes To Keep You and Your Team Motivated

    Top 20 Call Center Quotes

    If you are a customer service provider, you probably know that there is never enough motivation. Every call center agent can face a sudden drop in their motivation level. That’s why we’ve compiled some extraordinary quotes to inspire and motivate your agents and strengthen the team spirit.

    Motivation is key for every contact center. However, in any customer-centric industry, it can be hard to feel motivated, especially when work gets stressful. 

    Agents with no motivation can have a bad attitude, which has a negative impact on customer satisfaction. If you want to boost motivation in your call center and inspire your agents, try sharing some of our favorite quotes with your team.

    Call Center Quotes to Motivate and Inspire You

    1. One customer well taken care of could be more valuable than $10,000 worth of advertising. – Jim Rohn
    2. Always give people more than they expect to get. – Nelson Boswell
    3. Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. – Peter Drucker
    4. Let no one ever come to you without leaving better and happier. – Mother Theresa
    5. You are serving a customer, not a life sentence. Learn how to enjoy your work. – Laurie McIntosh
    6. People will soon forget what you said. They will NEVER forget how you made them feel. – Maya Angelou
    7. The key is not to prioritize your schedule but to schedule your priorities. – Stephen Covey
    8. Success isn’t permanent and failure isn’t fatal. – Mike Ditka
    9. Ask your customer to be part of the solution, and don’t view them as part of the problem. – Alan Weiss
    10. Customer service is an opportunity to exceed your customer’s expectations. – John Jantsch
    11. Your most unhappy customers are your greatest source of learning. – Bill Gates
    12. Thank your customer for complaining, and mean it. Most will never bother to complain. They’ll just walk away. – Marilyn Suttle
    13. A brand for a company is like a reputation for a person. You earn a reputation by trying to do hard things well. – Jeff Bezos
    14. Customers remember the service a lot longer than they remember the price. – Lauren Freedman
    15. Customers don’t expect you to be perfect. They expect you to fix things when they go wrong. – Donald Porter
    16. It’s easier to love a brand when the brand loves you back. – Seth Godin
    17. Politeness goes far yet costs nothing. – Samuel Smiles
    18. Customer service is the new marketing. –  Derek Sivers
    19. One kind word can warm three winter months. – Japanese Proverb
    20. To earn the respect (and eventually love) of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies. – Colleen Barrett, Southwest Airlines President Emerita
    21. Strive not to be a success but rather to be of value. – Albert Einstein
    22. To keep a customer demands as much skill as to win one. – American Proverb
    23. Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me? – Brian Tracy
    24. The most important thing in communication is hearing what isn’t said. – Peter Drucker
    25. Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. – Ross Perot
    26. I like to listen. I have learned a great deal from listening carefully. Most people never listen. – Ernest Hemingway
    27. How you think about your customers influences how you respond to them. – Marilyn Suttle
    28. There is a spiritual aspect to our lives — when we give, we receive — when a business does something good for somebody, that somebody feels good about them. – Ben Cohen
    29. What do we live for if not to make life less difficult for each other? – George Eliot
    30. Men are rich only as they give. He who gives great service gets great rewards. – Elbert Hubbard
    31. The two most powerful things in existence: a kind word and a thoughtful gesture. – Kenneth Langone
    32. Goodwill is the only asset that competition cannot undersell or destroy. – Marshall Field
    33. A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to do so. – Mahatma Gandhi
    34. If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business. – Mark Perrault
    35. A sale is not something you pursue; it’s what happens to you while you are immersed in serving your customer. – Unknown
    36. You are allowed to do this — don’t worry about the rules, don’t worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy. – John Pepper
    37. It’s much harder to provide great customer service than I would have ever realized. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them. – David Yu
    38. Seek first to understand. Then to be understood. – Stephen Covey
    39. When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed. – Indra Nooyi
    40. Your best customers leave quite an impression. Do the same, and they won’t leave at all. – SAP Advertising
    41. Customer service shouldn’t just be a department, it should be the entire company. – Tony Hsieh
    42. Customer service is not a department, it’s an attitude – Unknown
    43. Go beyond merely communicating to ‘connecting’ with people. – Jerry Bruckner
    44. Quality is remembered long after the price is forgotten. – Gucci Family Slogan
    45. The purpose of business should be to make life better for people. – Unknown
    46. What helps people helps business. – Leo Burnett
    47. If you love your customer to death, you can’t go wrong. – Graham Day
    48. Be helpful — even if there’s no immediate profit in it. – Susan Ward
    49. You can have what you want if you help other people get what they want. – Zig Ziglar
    50. Until you understand your customers — deeply and genuinely — you cannot truly serve them. – Rasheed Ogunlaru
    51. When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don’t repeat it. – Bear Bryant
    52. Never underestimate the power of the human element. Whether it’s assisting a guest with a special request or a friendly greeting from staff members in the hallway, the people aspect plays a key role in guest satisfaction and loyalty. – Ramez Faza
    53. If you don’t care, your customer never will. – Marlene Blaszczyk
    54. Thank your customer for complaining, and mean it. Most will never bother to complain. They’ll just walk away. – Marilyn Suttle
    55. It is not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you. – Patricia Fripp
    56. A satisfied customer is the best business strategy of all. – Michael LeBoeuf
    57. Remember, the best job goes to the person who can get it done without passing the buck or coming back with excuses. – Napoleon Hill
    58. Service is the rent we pay for being. It is the very purpose of life and not something you do in your spare time. – Marian Wright Edelman
    59. Words of comfort, skillfully administered, are the oldest therapy known to man. – Lous Nizer
    60. One of the deep secrets of life is that all that is really worth doing is what we do for others. – Lewis Carroll
    61. Our greatest asset is the customer. Treat each customer as if they are the only one! – Laurice Leitao
    62. Nobody cares how much you know until they know how much you care. – Theodore Roosevelt
    63. The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did – Susan Ward
    64. The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. – Kerry Stokes
    65. You don’t earn loyalty in a day. You earn loyalty day-by-day. – Jeffrey Gitomer
    66. Customer service is about empathy. – Chaz Van de Motter
    67. The customer is why we are here. If we take good care of them, they’ll give us a good reason to come back. – Jenny McKenzie
    68. It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. – Henry Ford
    69. You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. — Jerry Fritz
    70. Revolve your world around the customer, and more customers will revolve around you. – Heather Williams

    See 100+ powerful words and phrases for agents.

    Illustration ebook - 100 power words

    Call Center Quotes To Strengthen Your Team

    1. Talent wins games, but teamwork and intelligence win championships. – Michael Jordan
    2. Diamonds are nothing more than chunks of coal that stuck to their jobs. – Malcolm Forbes
    3. Success is best when it’s shared. – Howard Schultz
    4. It is amazing what you can accomplish if you do not care who gets the credit. – Harry Truman
    5. If you want to go fast, go alone. If you want to go far, go together. – African Proverb
    6. It takes two flints to make a fire. – Louisa May Alcott
    7. Cooperation is the thorough conviction that nobody can get there unless everybody gets there. – Virginia Burden
    8. Individually, we are one drop. Together, we are an ocean. – Ryunosuke Satoro
    9. Great things in business are never done by one person; they’re done by a team of people. – Steve Jobs
    10. Individual commitment to a group effort – that is, what makes a team work, a company work, a society work, a civilization work. – Vince Lombardi
    11. A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of others. – Norman Shidle
    12. The ratio of We’s to I’s is the best indicator of the development of a team. – Lewis B. Ergen
    13. Effectively, change is almost impossible without industry-wide collaboration, cooperation, and consensus. – Simon Mainwaring 
    14. There is no such thing as a self-made man. You will reach your goals only with the help of others. – George Shinn
    15. The whole is other than the sum of the parts. – Kurt Koffka
    16. The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime. – Babe Ruth
    17. Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability. – Patrick Lencioni
    18. The strength of the team is each individual member. The strength of each member is the team. – Phil Jackson
    19. You need to be aware of what others are doing, applaud their efforts, acknowledge their successes, and encourage them in their pursuits. When we all help one another, everybody wins. – Jim Stovall 
    20. The best teamwork comes from men who are working independently toward one goal in unison. – James Cash Penney
    21. If everyone is moving forward together, then success takes care of itself. – Henry Ford 
    22. Alone we can do so little; together, we can do so much. – Helen Keller
    23. If I have seen further, it is by standing on the shoulders of giants. – Isaac Newton
    24. It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively have prevailed. – Charles Darwin
    25. No one can whistle a symphony. It takes a whole orchestra to play it. – H.E. Luccock

    Funny Call Center & Customer Service Quotes

    1.  Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, read Rule 1. – Stew Leonard’s Grocery Store Customer Policy
    2. Although your customers won’t love you if you give bad service, your competitors will. – Kate Zabriskie
    3. There’s no such thing as ‘hard sell’ and ‘soft sell.’ There’s only ‘smart sell’ and ‘stupid sell.’ — Leo Burnett
    4. Customer: A person who indirectly pays for all your vacations, hobbies, and golf games and gives you the opportunity to better yourself. – Unknown
    5. Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is! – Tom Peters
    6. Swallowing your pride occasionally will never give you indigestion. – Unknown
    7. A satisfied customer — we should have him stuffed! – Basil Fawlty
    8. The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you. – Derek Sivers
    9. Customers are like teeth. Ignore them and they’ll go away. – Jerry Flanagan
    10. Thank you for calling customer service. If you’re calm and rational, press 1. If you’re a whiner, press 2. If you’re a hot head, press 3, – Randy Glasbergen
    11. A smile is a curve that sets things straight. – Phyllis Diller
    12. Your satisfaction is our top priority. So if you could try to act really satisfied, that would be a big help – Randy Glasbergen
    13. Learn from the mistakes of others. You can’t live long enough to make them yourself. –  Eleanor Roosevelt
    14. Right or wrong, the customer is always right. – Marshall Field
    15. Thank you for calling technical support. This call may be monitored so we can play it back at company parties for laughs. ~ Randy Glasbergen.

    Did you like our collection of quotes? Share them on your favorite social media feed! 

    Why does my call center team even need inspirational quotes?

    Inspirational quotes can help your employees feel motivated and driven; perform better, and improve customer interactions. Happy employees create happy customers!

    How do you motivate your sales team with quotes?

    Salespeople deal with a lot of negative interactions, making it hard for them to stay motivated. Many failed calls, unanswered emails, and customer complaints can lead to frustration. That’s why you should prepare not only perfect sales script templates but also motivational quotes for your sales team to help them to keep going!