Category - Phone system

illustration phone solutions for 2022 and ahead SHARE
2023-01-01

Phone Solutions for Business – the Top Providers for 2024 and Ahead

In the past, companies that wanted powerful business phone systems had to pay a lot of money for them. It […]

illustration BYOD MAIN/SHARE
2022-07-20

What Is a BYOD Policy and How To Implement It with VoIP

A Bring Your Own Device (BYOD) policy is a necessity in the modern workplace because it allows employees to use […]

illustration non-fixed voip SHARE
2022-07-11

Non-Fixed VoIP: Understand What It’s & How to Identify It

Are you tired of reading tons of articles about non-fixed VoIP filled with technical terminologies as dry as dust? Well, […]

illustration 5 benefits of VoIP CRM SHARE
2022-07-06

5 Benefits of VoIP CRM Integration & How to Use It

VoIP software has been around for quite a while now and it’s evolved quite a bit. From a superb replacement […]

Illustration inbound calls SHARE
2022-06-15

Handle Inbound Calls Like a Pro:7 Best Practices for Agents and Call Center Managers

In an era of new communication methods popping up like mushrooms, one might think that no one calls businesses anymore. […]

illustration call screening SHARE
2022-06-09

Phone Call Screening: How to Use it for Your Business

The only thing worse than waiting is waiting when you have a burning issue to solve. So who can blame […]

illustration teleconferencing SHARE
2022-05-30

Guide to Teleconferencing: Meaning, Tools and 4 Benefits

According to research, the average worker spends at least three hours a week in meetings, with 30% of the respondents […]

illustration POTS SHARE
2022-05-18

What is a POTS line and Why Should you Get Rid of it?

Everything’s going digital – including the way we make calls.  The good old copper phone lines haven’t completely vanished yet, […]

illustration what is DID SHARE
2022-05-11

What is DID (Direct Inward Dialing)

Telecommunications have come a long way in the past few decades. It wasn’t too long ago that businesses had to […]

illustration call bridging SHARE
2022-04-27

What is Call Bridging and How to Use it in Your Call Center

Virtual meetings help employees stay connected even if they’re far from each other. One piece of technology that helps make these […]