If you are a customer service provider, you probably know that there is never enough motivation. Every call center agent can face a sudden drop in their motivation level. That’s why we’ve compiled some extraordinary quotes to inspire and motivate your agents.
Motivation is key for every contact center, however, in any customer-centric industry, it can be hard to feel motivated, especially when work gets more stressful. Agents with no motivation can have a bad attitude, which has negative impact on customer satisfaction. If you want to boost motivation in your call center and inspire your agents, try sharing some of our favorite quotes with your team.
- One customer well taken care of could be more valuable than $10,000 worth of advertising. – Jim Rohn
- Always give people more than they expect to get. – Nelson Boswell
- Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. – Peter Drucker
- Let no one ever come to you without leaving better and happier. – Mother Theresa
- You are serving a customer, not a life sentence. Learn how to enjoy your work. – Laurie McIntosh
- People will soon forget what you said. They will NEVER forget how you made them feel. – Dr Maya Angelou
- The key is not to prioritize your schedule, but to schedule your priorities. – Stephen Covey
- Success isn’t permanent and failure isn’t fatal. – Mike Ditka
- Talent wins games, but teamwork and intelligence win championships. – Michael Jordan
- Ask your customer to be part of the solution, and don’t view them as part of the problem. – Alan Weiss
- Customer service is an opportunity to exceed your customer’s expectations. – John Jantsch
- Your most unhappy customers are your greatest source of learning. – Bill Gates
- Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away. – Marilyn Suttle
- A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. – Jeff Bezos
- Customers remember the service a lot longer than they remember the price. – Lauren Freedman
- Customers don’t expect you to be perfect. They expect you to fix things when they go wrong. – Donald Porter
- It’s easier to love a brand when the brand loves you back. – Seth Godin
- Politeness goes far, yet costs nothing. – Samuel Smiles
- Customer service is the new marketing. – Derek Sivers
- One kind word can warm three winter months. – Japanese Proverb
