100+ Power Words & Phrases to Drive Better Customer Experiences

One turn of a phrase can make or break a customer relationship. Give your customer service reps the verbal tools they need to keep clients happy and your company in the green with our 100+ power words and phrases to drive better customer experiences.

 In this eBook, you’ll find:

  • Phrases to welcome the customer, start a conversation, ask questions, drive effective dialogue, and wrap up the interaction.
  • Ways to break bad news, show compassion, pacify an angry customer, and turn negatives into positives. 
  • Words to always avoid and their customer-friendly alternatives to drive better experiences.

Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.