Looking for an innovative Google Voice alternative?

For a product to be exceptional, it needs to do more than just work. It needs innovation, dedication, and a spark for delivering the best service possible. That is what we do in CloudTalk. We put spirit and soul into our calling software, constantly staying in line with the latest market trends.

Try it for yourself. Test our rich portfolio of 50+ features in a 14-day free trial before purchasing.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

Learn why CloudTalk is the best Google Voice alternative for your organization.

Here’s a little chart for you to compare CloudTalk and Google Voice for yourself:

 
cloudtalk
Google Voice
High-quality calls
 
 
Unlimited phone calls
 
 
Basic call center features
 
 
Wide range of phone numbers
 
 
Click to call
 
 
Call statistics
 
 
Call tagging
 
 
Smart queues
 
 
Power Dialer
 
 
Automatic call recording
 
 
Multi-site support
 
 
Integrations (e.g. Zendesk, Pipedrive)
 
 
Open API
 
 
Automated callback
 
 
Dedicated onboarding manager
 
 
 

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Google Voice.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms


Main benefits

Still not sure whether to choose us? Take a deeper look into what we offer.

Call flow designer with advanced IVR

Manage your inbound calls step-by-step and enhance your own workflow. With our Call flow designer (CFD), you can use intelligent call routing based on predefined criteria. Those depend solely on your needs.

Our IVR system is also one of the flagships of all CloudTalk tools. It guides callers through different options. You can be sure they are always directed to the right department or agents, and that they are receiving relevant information through customized messages.

Integrate your call center software with business tools

More than basic calling features

In CloudTalk, we have more than 50 advanced features
that outrun simple telephony software standards. Here are some that may interest you:

 

Voicemail: Give customers a chance to leave you a message. Create group messages and personalized greetings to make your clients feel important.

 

Call recording: CloudTalk automatically makes a recording of all calls. You can listen to it directly from your internet browser anywhere and anytime.

 

Call forwarding: CloudTalk allows you to automatically forward your incoming calls to external mobile or landline phone numbers each time you are not available.

 

Skill-based routing: Inbound calls can be automatically routed to a specific agent based on their fit and skills required by the caller.


Bugless calling

Are you experiencing connection issues, jitter or glitches like a voice repeating in constant loops? We have a solution. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real time.

Enjoy crystal-clear sound with no interruptions. CloudTalk partners with 9 data centres around the globe to achieve high-quality calls, speed and reliability.

Integrate your call center software with business tools

Over 2,500 call centers and phone systems
are powered by CloudTalk


More benefits

Here are three additional reasons to consider CloudTalk.

Benefit - Best customer support
International phone numbers
Use CloudTalk’s international numbers feature. Gain your clients' trust by acquiring local phone numbers from more than 140 countries. Offer services on standard rates or free of charge.
Benefit - Analytics
Fast set-up
Setting up CloudTalk takes less than 5 minutes. Our system is transparent and intuitive. You can check everything on our website.
Benefit - Setup in 5 minutes
Reliable customer support
Personal approach sets us apart from competitors. Our team consists of dedicated onboarding and technical professionals, ready to help you with anything you need. In no time.
1000+ satisfied clients have benefitted from our call center software

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