Welcome to CloudTalk!
Your journey to better communication starts here. This is your dedicated hub to learn, explore, and master everything CloudTalk has to offer. Whether you’re just getting started or diving into advanced features, we’ve got the tools and guidance to help you succeed.
Getting Started
Ready to dive in? This section is all about setting up your CloudTalk account and getting familiar with the basics. Whether you’re new to CloudTalk or just need a refresher, these guides will help you hit the ground running.
Using the old dashboard?
If you’re still working with the legacy dashboard (accessible until February 1st), you can find the setup guides here.
Onboarding Sessions
Got questions? We’ve got answers! Whether you’re getting started, exploring features, or seeking best practices, our team is ready to assist you every step of the way.
Attend face-to-face session with top product experts
Need Help?
You can access support in several ways. Explore our comprehensive Help Center for step-by-step guides and FAQs, chat live with our support team directly within the app, or reach out via email. Whatever your question, we’re here to assist.
Visit the Help Center
The Help Center is packed with step-by-step guides, FAQs, and helpful resources to get you answers quickly – anytime, anywhere. Most questions can be solved in just a few clicks!
Advanced Features & Setup
Ready to take things up a notch? Explore the powerful features CloudTalk offers and learn how to customize them for your unique needs.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
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Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
