Call center integration for Pipedrive
Give your sales representatives optimal tools to improve their productivity and foster customer loyalty. 1-click CloudTalk-Pipedrive integration allows your team to leverage all benefits of your call center system and CRM without any compromises.
Improve your sales team’s performance and productivity
With our Click-to-dial feature, making and receiving calls has never been so easy. Simply click on a number saved in your Pipedrive account and CloudTalk will automatically dial the number for you. This means that sales representatives will not have to switch between two different systems and waste their time.
Real-time synchronized data accessible at anytime
Sales reps need up-to-date and comprehensive data to make the most of their leads. Our integration allows them to instantly view the caller’s contact details and history even before picking up the phone. Data integrity is not an issue – CloudTalk automatically synchronizes notes, tags, contact and communications history in real time. Any changes made in CloudTalk are automatically transferred to Pipedrive, and vice versa.
This means that your agents can make their interactions more personalized and relevant. By integrating Pipedrive with CloudTalk, your agents will have all the context they need to close the deal.
Keep your sales activities under control
CloudTalk will automatically log in all calls in Pipedrive as an activity, allowing your staff to keep track of the status of their leads. After each customer call, all call-related data are stored both in CloudTalk and in Pipedrive.
Never lose a deal again
Abandoned and missed calls mean lost leads. With our smart Callback feature, CloudTalk will automatically dial the customer’s number once an agent is available. Use Power dialer to automate your processes and get context for every call.
Seamless customized integration
Pipedrive-CloudTalk integration is ready within seconds with no need for programming. It is fully customizable, so you can choose which data are synchronized based on your business needs. Provide your clients with excellent personalized service by maximizing all data available.