Save on Labor and Operations With The Right Phone System
Choose the right phone system while keeping your expenses to a minimum. Learn which system works best for you, what kind of options exist for every budget, and how a new phone system can dramatically improve your ROI.
Small, medium, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.
Mitel
Mitel offers a variety of flexible pricing plans tailored to individual business needs. For specific pricing details, you’ll need to request a quote on their website.
Cloud-Based Phone Systems, Unified Communications, Contact Center Capabilities Like Acw, Team Collaboration Tools, and Advanced Call Management
Small, medium businesses, and large enterprises seeking highly scalable and adaptable communication and collaboration solutions.
Different pricing plans offer different sets of features, which significantly impacts overall cost. Evaluate which features would be a waste of money and which are essential for your operations. For example, if you want to call abroad, check whether the provider offers international numbers, how many, and how they’re priced.
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CloudTalk’s international numbers are available in 160+ countries and start at $6 a piece. You can purchase as many numbers as you like – even on our Starter plan.
Phone systems are typically priced at different tiers based on the number of agents or users accessing the software. If you lead a larger call center with more agents, you’ll have higher costs. That is due to increased licensing or subscription fees. Choose a pricing plan that aligns with your current agent count and future expansion plans.
Here is how much you’d pay for different numbers of seats with CloudTalk’s Starter plan:
Number of users
Pricing per month, billed annually
1 user
$25
10 users
$250
20 users
$500
50 users
$1,250
100 users
$2,500
200 users
$4,000
250 users
$6,250
500 users
$12,500
Integration Capabilities
Solutions with robust integration capabilities might command higher prices due to the added value they provide in streamlining workflows and data management. Thus, the ability of call center software to integrate with third-party tools and systems can influence its pricing.
Here’s a price breakdown of the most common Sales and Customer Support CRM integration:
SALES
Integration
Price per user/month, billed anually
HubSpot
$18 – $792, offers a free plan
Salesforce
€25 – €300
Pipedrive
€14,90 – €99
Zendesk Sell
$19 – $115
ActiveCampaign for sales
$19 – $49, Enterprise plan price upon request
SUPPORT
Integration
Price per user/month, billed anually
Zendesk
$55 – $115 + customizable Enterprise plan
Intercom
Basic starts at $74, Pro and Premium plans have custom pricing
Call center software pricing can vary based on whether you choose a VoIP or PBX phone system.
Traditional PBX systems use phone lines while VoIP software uses the internet to transmit voice pockets, which can significantly reduce charges.
When deploying VoIP software, you have no initial installation costs and there’s minimal need for hardware.
Average prices of equipment with VoIP solution:
Headphones: Budget-friendly options start at around $20 while advanced models can cost you hundreds of dollars. More expensive headphones usually offer additional features like noise cancellation, multiple connectivity options, and improved sound quality.
A calling device: Prices of cell phones or laptops vary based on the brand and model you choose. The average 2023 market price of a smartphone worldwide is around $300. Regarding laptops, the average price ranges between $600 and $1,000.
Average prices of equipment with traditional PBX solution:
When setting up a call center in-house with wired phone lines, you might pay close to $260
How much exactly can you save on the workforce?
Here’s an overview of the average base salary for customer service agents:
A phone system, also known as a business phone system, is a communication platform that enables organizations to manage calls, handle routing, and connect with customers efficiently. CloudTalk’s modern phone system is a feature-rich solution, empowering businesses with seamless communication and enhanced customer interactions.
How much does a (virtual) phone system cost?
The cost of a virtual phone system varies based on the provider, features, and scale you require. CloudTalk offers competitive and customizable pricing plans tailored to suit different business needs, ensuring cost-effectiveness and maximum value for your investment.
How do I set up a small business phone system?
Setting up a small business phone system with CloudTalk is simple and quick. Our user-friendly interface and dedicated customer support team guide you through the process, allowing you to configure call routing, manage extensions, and integrate other business tools seamlessly. Check out our onboarding portal to learn more.
Which kinds of businesses benefit most from a good phone system?
Any business that values efficient communication and exceptional customer service can benefit from a good phone system. The main benefits are enhancing productivity, collaboration, and customer interactions, ensuring success across various industries.
When is the best time to invest in a good business phone system?
The best time to invest in a good phone system is when your business needs to improve communication, customer support, or streamline call management. With CloudTalk, you can unlock new growth opportunities, increase customer satisfaction, and stay ahead in a competitive market.
What is the difference between a business phone service and a business phone system?
A business phone service typically refers to a telecommunication service that provides calling capabilities. A business phone system is a comprehensive communication platform that includes various features like call routing, voicemail, and call analytics.
Is VoIP cheaper than a landline?
Yes, VoIP is generally more cost-effective than traditional landlines, as it utilizes the internet for communication, eliminating the need for expensive hardware.
Can VoIP phone systems work with a landline?
Yes, a VoIP phone can work with a landline. In general, cloud-based VoIP systems tend to be more popular than traditional PBX ones. Cloud-based VoIP systems enable the users to route and switch calls to any device, such as mobile phones.
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