Annual price overview (per user/per month) |
$15 - $133 |
$19.99 - $49.99 |
$25 - $50 |
Free trial |
Yes - 30 days free trial for the cheapest 8x8 Express plan. |
Yes - 30 days. Requires a credit card. Trial is limited to a maximum of five users and two desktop phones. |
Yes - 14 days. Doesn't require a credit card. |
Integrations |
Offers 59 integration options, such as Microsoft Teams, Salesforce, HubSpot, Copper or Slack. |
Essential plan: no integrations. Standard plan: basic integrations. Premium plan: Advanced integrations. |
40+ integrations. CRM integrations include industry leaders like HubSpot, Zapier or Intercom. |
Mobile application |
Yes, compatible with both Android and iOS. |
Yes, compatible with both Android and iOS. |
Yes, compatible with both Android and iOS. Available in a Starter plan. |
Conference calling |
Offers both audio and video conferencing options. |
Offers audio and video conference calling options. This feature is not included in an Essential plan. |
You can schedule conference calls easily in a couple of minutes and invite external contacts. There is no set limit for CloudTalk conference calls. |
Security |
8×8 has different plans catering to different security compliances, such as HIPAA BAA, FISMA 140-2, FIPS, Privacy Shield and others. |
RingCentral offers an extensive AICPA SOC 2 and SOC 3 compliance. It is also HIPAA ready. |
CloudTalk is ISO 27001:2013 certified. Our system undergoes regular third-party independent audits. |
Customer support |
Displays a chat option with chatbot, and a knowledge base. |
Offers live chat, community forums, online support case, and FAQ. |
Customer support available 24/7. We offer email, phone, chat support, and an option of a dedicated account manager. |
Call Recording |
Available in X2 and X4 plans, missing in a basic 8X8 Express. |
Call recording is on demand until two most expansive plans. |
Available in all plans. |
Multi-level IVR |
Paid additionally, available from X6. |
Yes, starting from a second, Standard plan. |
Yes, starting from an Essential plan. |
Open API |
Does not mention this feature. |
Yes |
Yes |
Toll-free numbers |
Yes |
Yes |
Available in all plans, offering Blue (0850) and Green (0800) toll-free numbers. |
Advanced dialers |
Preview, Progressive and Predictive dialers offered as a paid option for X6 and X7 plans. Only X8 includes the feature with no additional fees. |
Does not mention any advanced dialing possibilities. |
We offer Smart dialer, Power dialer and Predictive dialer. |
Automatic Callback |
Does not mention this feature. |
Does not mention this feature. |
Yes. CloudTalk automatically calls back unanswered numbers. |
Call masking |
Does not mention this feature. |
Does not mention this feature. |
Yes. The Call Masking feature ensures that your personal phone number stays private. |