New featureAI Voice Agents

Human-Sounding AI Agents That Make Calls for You

Meet CeTe: your 24/7 AI sidekick.

CeTe speaks multiple languages, plugs right into your toolstack, and handles the calls you’re already making (but don’t need a human for) — and the ones you should be making, but never had the time or team to get to.

Nudge expiring offer

Riley, Sales Reminder Agent

Qualify a student lead

Avery, Course Inquiry Agent

Get a payment reminder

Casey, Payment Reminder Agent

Qualify a patient lead

Jordan, Healthcare Intake Agent

Qualify insurance lead

Taylor, Insurance Intake Agent

Accept updated terms

Quinn, T&C Acceptance Agent

Qualify legal inquiry

Drew, Legal Intake Agent

Get post-interview feedback

Jamie, Candidate Feedback Agent

Pre-screen a candidate

Skyler, Applicant Pre-screen Agent

Confirm account action

Morgan, Action Reminder Agent

Get a renewal reminder

Logan, Subscription Renewal Agent

Get CSAT after support

Morgan, CX Feedback Agent

Get NPS or demo feedback

Parker, Post-Sales Feedback Agent

Qualify a trial lead

Blake, Trial Signup Qualifier

Riley

Sales Reminder
Agent

Alex

Client
Sales / Marketing

Avery

Course Inquiry
Agent

Jamie

Client
Education / EdTech

Casey

Payment Reminder
Agent

Chris

Client
Financial Services

Jordan

Healthcare Intake
Agent

Taylor

Client
Healthcare

Taylor

Insurance Intake
Agent

Peter

Client
Insurance

Quinn

T&C Acceptance
Agent

Morgan

Client
Legal Services

Jamie

Candidate Feedback
Agent

Riley

Client
Recruitment / HR

Skyler

Applicant Pre-screen
Agent

Jamie

Client
Recruitment / HR

Morgan

Action Reminder
Agent

Taylor

Client
SaaS / Software & Apps

Logan

Subscription Renewal
Agent

Jamie

Client
SaaS / Software & Apps

Morgan

CX Feedback
Agent

Sam

Client
SaaS / Software & Apps

Parker

Post-Sales Feedback
Agent

Chris

Client
SaaS / Software & Apps

Blake

Trial Signup
Qualifier

Alex

Client
SaaS / Software & Apps

“I work 24/7, speak multiple languages, and never need coffee” – said literally no human ever.

But your customers still expect it. Meanwhile, they’re stuck listening to endless hold music or leaving voicemails, wasting hours – sometimes days — while your team catches up, misses the moment, or never calls at all.

Customers Expect

“I expect someone to call me back within 5 minutes.

“I want help outside working hours.

“I expect a clear, helpful answer on the first try.”

“I don’t want to repeat myself every time I call”

“I expect you to remind me before I forget.

“I want interactions to be fast and easy.

Most Teams Deliver

Follow-up happens hours/day later and deals slip through the cracks

Teams run 9-to-5, even when customers don’t

Agents are overwhelmed with repeat calls and skip follow-ups

Conversations are disconnected from past context

Bookings, demos, and follow-ups fall through the cracks

Voicemail. Hold music. Then maybe a person

Why CloudTalk

Superheroes Have Sidekicks. You Have CeTe.

CeTe makes real phone calls, just like a person would, but instantly, 24/7, anywhere in the world, and uses context to tailor every conversation for deeply personalized customer experiences.

Global Coverage? Solved.

Human and AI agents can call anywhere in the world using local numbers in 160+ countries.

Call Quality? Solved

We’ve built our reputation on unmatched call quality — first for humans, now for AI agents.

Spam Protection?
Solved.

Our VoiceAgent calls stay clear of spam labels — thanks to proactive number management and reputation best practices built into the experience.

Real-Time Personalization? Solved.

Our deep integration ecosystem feeds data into the Voice Agent. Combined with flexible prompting, it enables truly personalized conversations at scale.

CeTe & Friends: A Voice Agent for Every Job

One CeTe can do a lot. But imagine a whole team of sidekicks.

Whether you’re selling SaaS, booking B2C appointments, delivering online orders, or collecting feedback after support calls — there’s a version of CeTe that fits your workflow.

Software

Qualify leads, schedule demos, and collect feedback—automating routine tasks so your team can close more deals faster.

Voice Agents for:

Lead Qualification NPS/CSAT Collection Post-Ticket Feedback Action Reminder Renewal Reminder Demo Confirmation

Client: I’d like a demo of your software.

AI Voice Agent: Great! Can you share your company size and goals?

Outcome: AI Agent qualifies the lead and passes it to sales.

Recruitment

Qualify applicants, collect feedback after interviews, and reduce repetitive tasks—so your team can hire faster and improve candidate experiences.

Voice Agents for:

Job Applicant Pre-Screening Interview Feedback Collection Placement Follow-up Onboarding Reminders Salary Expectation Gathering CSAT/NPS Collection

Candidate: I just applied for the position—what’s next?

AI Voice Agent: Thanks for applying! Can I confirm your location and experience, and ask a few follow-up questions?

Outcome: AI Agent screens and qualifies the candidate, collects key info, and passes it to the recruiter.

Insurance

Qualify quote requests and route high-intent leads—saving time for agents and speeding up conversion.

Voice Agents for:

Inbound Lead Pre-qualification Quote Request Follow-up Coverage Eligibility Check Household & Income Screening Routing to Licensed Agents

Prospect: I’m looking for home insurance—can I get a quote?

AI Voice Agent: Happy to help! Can I confirm your household size and coverage needs to get you started?

Outcome: AI Agent filters out low-quality inquiries and passes high-intent leads to licensed agents.

Healthcare

Qualify patients for private or specialty care, collect essential details, and reduce admin time—helping clinics focus on care, not coordination.

Voice Agents for:

Patient Pre-qualification Treatment Plan Intake Medical History Collection Coverage Verification Provider & Surgery Info Capture

Patient: I’m looking to sign up for a dental care plan—what do you need from me?

AI Voice Agent: Great! Let’s start with your medical history and current provider details so we can check your eligibility.

Outcome: AI Agent gathers required information and routes the patient to the right care team.

Education / EdTech

CloudTalk’s AI voice agents qualify student inquiries, check course eligibility, and reduce dropout risk—helping institutions convert interest into enrollment faster.

Voice Agents for:

Course & Program Qualification Enrollment Funnel Support Budget & Location Screening Current Education Status Check Info Sharing on Programs

Student: I’m interested in your MPA program—can I get more info?

AI Voice Agent: Absolutely! Mind if I ask a few quick questions about your background and what you’re looking for?

Outcome: AI Agent screens the student, shares program details, and passes qualified leads to admissions.

Financial Services

Automate reminder calls, verify payment intent, and escalate only when necessary—so your team can recover more, faster.

Voice Agents for:

Payment Reminder Calls Intent-to-Pay Collection Payment Plan Qualification Escalation Routing Verification of Debtor Info

AI Voice Agent: This is a reminder about your pending balance of €120. Are you able to make a payment today, or would you prefer to set up a plan?

Client: I can’t pay the full amount right now. Can I split it over two payments?

Outcome: AI Agent captures intent, verifies key info, and offers a follow-up or routes to a human agent if needed.

CeTe Voice Agent

€0.25 / min

  • Full control over final spending
  • Unlimited number of Voice Agents
  • Can handle 1 call at a time
  • English language only
  • Choice of all available LLMs
  • Choice of all voices (Deepgram/ElevenLabs)

Custom Agent

Contact us for tailor-made offer

  • Includes everything from CeTe Agent
  • Custom concurrent calls tailored to your volume needs
  • Volume-based pricing discounts (as low as $0.10 per minute)
  • Custom packages tailored to your needs
  • Premium private Slack channel with dedicated support team

Everything You Wanted to Ask

But Didn’t Want to Get on a Call For

What is an AI voice agent?

An AI voice agent is an automated, intelligent assistant that can speak with customers on your behalf over the phone. It uses AI to understand intent, respond in real time, complete tasks, and escalate to a human when needed.

What can CeTe actually do?

CeTe makes outbound calls to qualify leads, confirm meetings, send reminders, gather feedback, and more. CeTe’s designed to handle repetitive but important conversations, and knows when to escalate to a real person.

How many voice agents can I build?

As many as you need.

Each agent can be customized for a specific use case — so you can build one for sales, another for support, another for onboarding, and more. There’s no technical limit on the number of agents you can create.

How is this different from a chatbot or IVR system?

CeTe speaks. She doesn’t make you press buttons or type responses.
She understands natural language, responds in real time, and adapts based on what your customers actually say — all with context, integrations, and smart fallback behavior.

Will people know they’re talking to an AI?

Technology is evolving fast — with every release, CeTe sounds more natural and human. Today, some people won’t even realize they’re speaking to a voice agent, though many will. Either way, they don’t mind. Try it yourself and see what CeTe sounds like.

Can I customize what CeTe says?

Yes. You can tailor your voice agent, including adding context. You can also define escalation rules — so the voice agent knows exactly when to bring in your team.

Is this secure and reliable enough for regulated industries?

Yes — CeTe runs on CloudTalk’s secure SOC2 & HIPAA-compliant infrastructure. Additionally, your data is not used for training LLM models.
With multi-carrier routing, spam protection, and compliance baked in, it’s built for industries like healthcare, finance, legal, and insurance who are already using CloudTalk.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.