Gather Feedback After Interviews or Recruitment Events

You want to: Capture fast, honest feedback from candidates or clients while the experience is fresh, so you can improve and respond if something went wrong.

Your AI agent can: Follow up with candidates or attendees, ask simple feedback questions, and escalate anything negative or noteworthy.

Contact Sales

Industry: HR Services Recruitment Staffing

Business Goal: Customer Experience Improvement

Call Direction: Outbound

Agent Type: Feedback Agent

What can this AI Agent help you achieve?

Capture fresh, unfiltered insights

Before people forget or disengage

Identify gaps in your process

Surface issues with interviews or event delivery

Improve experience over time

Track sentiment and flag risks early

Use the agent when:

A candidate completes an interview
A client attends a hiring or recruitment event
A coaching or screening call ends
A career fair or info session concludes

What you need:

Contact list or event registration list
CRM or ATS integration
Optional: interview or recruiter tag for routing

How to set it up:

Trigger it:

[X] minutes/hours after [Interview/Event Completion]
Manually via list upload or webhook

What it says (Sample dialogue)

“Hi [Customer First Name], thanks again for attending [Event Name] / speaking with [Recruiter Name]. We’d love to hear how it went — can I ask a quick question?”

What it does next:

If positive → log feedback and optionally tag recruiter/team
If negative → escalate to [Hiring Manager or Client Owner]
If no feedback → tag and close or retry once

Setup prompt template

Setup Prompt Template

Objective:

Collect feedback from candidates or clients after [Event Type or Interview Name] and flag anything needing follow-up.

Scope:

Ask 1–2 short, open-ended or scored feedback questions.
Do not discuss hiring decisions, job offers, or evaluation criteria.

Tone and Style:

Friendly, neutral, and professional
Curious but brief — like a recruiter’s assistant checking in

Key Phrases to Use:

“We’d love to hear how your experience went.”
“Would you mind answering a quick question about your call/event?”
“Thanks — your feedback helps us improve.”

Phrases to Avoid:

Don’t ask about job status or result of the interview
Avoid sounding like a formal survey bot

Required Actions:

Greet with [Customer First Name]
Ask the following feedback questions: (Add your questions, for example:)
– How would you rate your experience with [Recruiter Name]/[Event Name]?
– Was anything unclear or difficult during the process?
If negative or unclear → escalate to [Hiring Manager or Ops Owner]
If positive → tag and log for reporting
If no response → exit or retry once per rules

Escalation Rules: