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Lift Offer Conversions with Scalable Reminders

You want to: Make sure no warm lead slips through the cracks when an offer expires — especially when your sales team is already at capacity.

Your AI agent can: Automatically call leads with active offers, remind them before expiration, and escalate interested prospects to your sales team for fast follow-up.

What can this AI Agent help you achieve?

Lift conversion rates

More leads reached before offer expiry

Extend sales team reach

Follow up at scale without more headcount

Close follow-up gaps

Ensure every interested lead is contacted

Use the agent when:

  • Running end-of-quarter, seasonal, or launch-based promotions
  • You have lots of open deals with no recent activity
  • BDR/AE teams are spread thin and unable to follow up consistently

What you need:

  • Offer expiration data in your CRM
  • Clear qualification/escalation criteria
  • Pre-approved reminder script

How to set it up:

Trigger it:

  • [X] days before [Offer Expiration Date]
  • When [Lead Status] = Open but inactive

What it says (Sample dialogue)

“Hi [Customer First Name], just a quick reminder that your [Offer Name] is available until [Offer Expiration Date]. Would you like to take advantage of it today?”

What it does next:

  • If yes → Tag as [Positive Outcome Tag], escalate to [Assigned Sales Owner]
  • If no → Update CRM as [Negative Outcome Tag]
  • If maybe → Offer [Follow-Up Action] via [Follow-Up Method]

Setup prompt template

Setup Prompt Template

Objective:

  • Remind prospects about [Offer Name] expiring on [Offer Expiration Date] and confirm their interest.

Scope:

  • Only reference [Offer Name]
  • Do NOT negotiate, discuss pricing, or introduce other offers

Tone and Style:

  • Friendly, upbeat, and lightly urgent
  • Helpful and clear, never pushy

Key Phrases to Use:

  • “Just a quick reminder that your [Offer Name] is available until [Offer Expiration Date].”
  • “Would you like to take advantage of it today?”
  • “I’m happy to help with next steps.”

Phrases to Avoid:

  • Don’t apologize for calling
  • Don’t mention unrelated offers or pricing

Required Actions:

  1. Greet with [Customer First Name]
  2. Mention [Offer Name] and [Offer Expiration Date]
  3. Ask for confirmation
  4. If yes → Tag as [Positive Outcome Tag], notify [Assigned Sales Owner] in [CRM Name]
  5. If no → Tag as [Negative Outcome Tag]
  6. If maybe → Offer [Follow-Up Action] via [Follow-Up Method]

Escalation Rules:

  • If confirmed → escalate to [Assigned Sales Owner]
  • If declined → log [Negative Outcome Tag]
  • If undecided → trigger [Follow-Up Action]

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