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Lift Offer Conversions with Scalable Reminders
You want to: Make sure no warm lead slips through the cracks when an offer expires — especially when your sales team is already at capacity.
Your AI agent can: Automatically call leads with active offers, remind them before expiration, and escalate interested prospects to your sales team for fast follow-up.
What can this AI Agent help you achieve?
Lift conversion rates
More leads reached before offer expiry
Extend sales team reach
Follow up at scale without more headcount
Close follow-up gaps
Ensure every interested lead is contacted
Use the agent when:
- Running end-of-quarter, seasonal, or launch-based promotions
- You have lots of open deals with no recent activity
- BDR/AE teams are spread thin and unable to follow up consistently
What you need:
- Offer expiration data in your CRM
- Clear qualification/escalation criteria
- Pre-approved reminder script
How to set it up:
Trigger it:
- [X] days before [Offer Expiration Date]
- When [Lead Status] = Open but inactive
What it says (Sample dialogue)
“Hi [Customer First Name], just a quick reminder that your [Offer Name] is available until [Offer Expiration Date]. Would you like to take advantage of it today?”
What it does next:
- If yes → Tag as [Positive Outcome Tag], escalate to [Assigned Sales Owner]
- If no → Update CRM as [Negative Outcome Tag]
- If maybe → Offer [Follow-Up Action] via [Follow-Up Method]
Setup prompt template
Setup Prompt Template
Objective:
- Remind prospects about [Offer Name] expiring on [Offer Expiration Date] and confirm their interest.
Scope:
- Only reference [Offer Name]
- Do NOT negotiate, discuss pricing, or introduce other offers
Tone and Style:
- Friendly, upbeat, and lightly urgent
- Helpful and clear, never pushy
Key Phrases to Use:
- “Just a quick reminder that your [Offer Name] is available until [Offer Expiration Date].”
- “Would you like to take advantage of it today?”
- “I’m happy to help with next steps.”
Phrases to Avoid:
- Don’t apologize for calling
- Don’t mention unrelated offers or pricing
Required Actions:
- Greet with [Customer First Name]
- Mention [Offer Name] and [Offer Expiration Date]
- Ask for confirmation
- If yes → Tag as [Positive Outcome Tag], notify [Assigned Sales Owner] in [CRM Name]
- If no → Tag as [Negative Outcome Tag]
- If maybe → Offer [Follow-Up Action] via [Follow-Up Method]
Escalation Rules:
- If confirmed → escalate to [Assigned Sales Owner]
- If declined → log [Negative Outcome Tag]
- If undecided → trigger [Follow-Up Action]
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