Category

Agents

illustration sales pitch
AgentsPeople management

10 perfect sales pitch examples and how to write your own

Q. Malloy | 29. January 2024
Prospecting methods
AgentsPeople management

8 Sales Prospecting Methods That Actually Work

A. Kozma | 1. December 2022
Top 20 Call Center Quotes
AgentsPeople management

Top 110 Call Center Quotes – CloudTalk

A. Kozma | 2. November 2022
effective workflow
AgentsPeople management

How to Improve Call Center Agent Performance

A. Kozma
illustration 8 ways to improve work performance SHARE
Agents

8 Ways to Improve the Work Performance of your Call Center Agents

N. Mrázová | 2. May 2022
call scoring
People managementAgents

What is Call Scoring? Guide to improving agents performance

N. Mrázová | 30. November 2021
illustration call center burnout
AgentsPeople management

11 Ways To Reduce Agent Attrition in Call Centers

N. Mrázová | 9. September 2021
Illustration robot automation
AgentsFeatures

Supercharge Your Agents with an Auto Dialer for Sales

N. Mrázová | 3. August 2021
illustration call center agent web
AgentsFeatures

7 Tips for using Call Routing to Improve Agents’ Efficiency

Q. Malloy | 26. May 2021
6 Call Center Soft Skills You Need to Have
AgentsPeople management

6 Call Center Soft Skills You Need to Have

Q. Malloy | 17. November 2020
Training for call center
AgentsPeople management

Training for call center agents – Useful guide

Q. Malloy | 17. September 2020
Illustration improve sales efforts
AgentsPeople management

9 Proven Strategies to Boost Sales in Your Organisation

N. Mrázová | 29. May 2020
phone etiquette for customer support teams
AgentsPeople management

Phone Etiquette: 9 Tips for Exceptional Customer Service

N. Mrázová | 14. January 2020
photo man cold calling
AgentsPeople management

Cold calling appointment setting: 3 top tips for scripts

N. Mrázová | 7. January 2020
Call center
AgentsPeople management

Tips For Reducing Call Center Costs Whilst Improving Customer Service

Q. Malloy | 27. October 2019

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