Category - Agents

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Prospecting methods

8 Sales Prospecting Methods That Actually Work

Here’s the bitter truth: not all leads are equal. In fact, many sales reps are spending too much time on […]

Top 20 Call Center Quotes

Top 110 Call Center Quotes – CloudTalk

CONTACT SALES TRY FOR FREE If you are a customer service provider, you probably know that there is never enough […]

effective workflow

How to Improve Call Center Agent Performance

CONTACT SALES TRY FOR FREE A strong call center is the backbone of a company. After all, customers often make […]

illustration 8 ways to improve work performance SHARE

8 Ways to Improve the Work Performance of your Call Center Agents

In today’s world, customer service is a key driver of a company’s success. Until a few years ago, customers used […]

illustration sales pitch

10 perfect sales pitch examples and how to write your own

CONTACT SALES TRY FOR FREE The quality of a sales pitch can be the difference between meeting or missing a […]

call scoring

What is Call Scoring? Guide to improving agents performance

First-class customer support over the phone is what separates a great call center from its competitors. It’s crucial, then, for […]

illustration call center burnout

11 Ways To Reduce Agent Attrition in Call Centers

Working as a call center agent is no walk in the park. It can be taxing, fielding call after call […]

Illustration robot automation

Autodialer – the key to increasing productivity of your agents

When working in customer support, sales departments, or any other place that requires contacting other people via phone calls day […]

illustration call center agent web

7 Tips for using Call Routing to Improve Agents’ Efficiency

Whenever customers try to reach out to you, it’s a moment of direct contact with your brand or a so-called […]

6 Call Center Soft Skills You Need to Have

6 Call Center Soft Skills You Need to Have

The call center is one of the most integral components that contribute to customer success. According to a survey by […]