Category - Agents
8 Sales Prospecting Methods That Actually Work
Here’s the bitter truth: not all leads are equal. In fact, many sales reps are spending too much time on […]
Top 110 Call Center Quotes – CloudTalk
CONTACT SALES TRY FOR FREE If you are a customer service provider, you probably know that there is never enough […]
How to Improve Call Center Agent Performance
CONTACT SALES TRY FOR FREE A strong call center is the backbone of a company. After all, customers often make […]
8 Ways to Improve the Work Performance of your Call Center Agents
In today’s world, customer service is a key driver of a company’s success. Until a few years ago, customers used […]
10 perfect sales pitch examples and how to write your own
CONTACT SALES TRY FOR FREE The quality of a sales pitch can be the difference between meeting or missing a […]
What is Call Scoring? Guide to improving agents performance
First-class customer support over the phone is what separates a great call center from its competitors. It’s crucial, then, for […]
11 Ways To Reduce Agent Attrition in Call Centers
Working as a call center agent is no walk in the park. It can be taxing, fielding call after call […]
Autodialer – the key to increasing productivity of your agents
When working in customer support, sales departments, or any other place that requires contacting other people via phone calls day […]
7 Tips for using Call Routing to Improve Agents’ Efficiency
Whenever customers try to reach out to you, it’s a moment of direct contact with your brand or a so-called […]
6 Call Center Soft Skills You Need to Have
The call center is one of the most integral components that contribute to customer success. According to a survey by […]
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