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According to the Contact Babel survey, over 90% of businesses record their phone calls. Yet the same study claims that […]
Equip your sales team with the best CRM system and unlock its full potential in 2023. Building strong relationships is […]
In the world of customer service, there are plenty of tools and techniques that you can use to simplify your […]
Everything’s going digital – including the way we make calls. The good old copper phone lines haven’t completely vanished yet, […]
When it comes to customer support, callers have high expectations nowadays. They want to reach an agent through a channel […]
If you talk on the phone for a living, chances are you’ve got to deal with missed calls and voicemails. […]
Conference calls were once reserved for large corporations that worked and had meetings overseas. They were also quite a luxury, […]
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