Exceptional call center software should work for everyone. In any circumstances. Wherever you are - in the office, at home, or on the go. Whichever device you use. Whatever size is your business.
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Comparison data is based on an analysis from Q4, 2021.
Click to call: strong>Dial any phone number on the web with a single click.
Preferred agent:strong>Set a preferred agent for each client so that their calls are always directed to the right person.
Call notes:Allows you to add notes to any calls you want. You can add these notes during or after your call.
Call recording:CloudTalk can automatically make a recording of all calls. You can listen to it directly from your internet browser anywhere and anytime.
Agent status:This feature enables your agents to set up their availability.
Voicemail:Create personalized greetings or group voicemail messages. If the caller leaves a voicemail, you can listen to it directly from the internet browser.
Here are three additional reasons to consider CloudTalk.