Looking for the best Five9 alternative?

Searching for a call center solution that will help you boost your sales team or customer support performance? CloudTalk is a Five9 alternative used by many companies with powerful integrations and great call quality. Completely cloud-based.

Plans start at $15/month. No contracts. No minimum number of users.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs Five9. See why businesses made the switch.

Here’s a comparison chart for you to see differences between Five9 vs CloudTalk

 
cloudtalk
Five9
Price (per user/ per month)
$15 - $50
from $100
Price (per 10 users/ per month)
$150 - $500
from $1,000
Price (per 50 users/ per month)
$750 - $2,500
from $5,000
Reliability
9 globally distributed data centers
data center in US and Europe only
High quality calls
 
 
Call queues
 
 
Open API
 
 
Call center analytics
 
 
Call recording
 
 
Voicemail
 
 
Productivity features (call tagging, comments, after-call work etc.)
 
 
IVR
 
 
Smart call routing
 
 
Click to call extension
 
 
Porting an existing number
 
 
Queue callback
 
 
Dedicated account & onboarding manager
 
unknown
Access to API developer support
 
unknown
Sentiment analytics
 
 
Speech to text
on request
 
 

Comparison data is based on an analysis from Q3, 2019.

 

Setting up CloudTalk is really simple and it will take less than 5 minutes. For trying Five9 call center software, it is not that fast and straightforward. CloudTalk prouds himself to be transparent and intuitive, you can check everything on the website.

 

CloudTalk uses 9 globally distributed data centres to enhance the call center experience and achieve to have high-quality calls and reliability.

 

CloudTalk tries to work within each budget. Our customers are able to choose between monthly and annual billing, and choose the package that suits them best.


#1 Rated call center software

Based on 200+ reviews on 6 independent software marketplaces & platforms


Integrate CloudTalk with your favourite tools

Integrations can simplify your business processes. CloudTalk can be integrated with many CRM, helpdesk or e-commerce solutions.

  • Communicate with your clients faster and more efficient.
  • Track and improve your team performance.
  • Have always up-to-date information in one place.
Integrate your call center software with business tools

Even more benefits over Five9

Here are three reasons to consider CloudTalk

Benefit - High Quality Calls
High-quality calls
To ensure the high-quality of our calls, we use many international carriers to dynamically find the best possible route for your calls.
Benefit - Best customer support
Passionate customer support
Customers values our proactive and personal customer support. We understand how support is critical feature for every business.
Benefit - Setup in 5 minutes
Easy set up in 5 minutes
Setting up your phone system has never been easier. You can use CloudTalk in just a few minutes. You don't need to invest in any expensive phone hardware.
2,500+ satisfied clients have benefitted from our call center software

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.

Improve your contact center with CloudTalk