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HelloFax vs RingCentral
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
HelloFax vs RingCentral
and How They Compare to CloudTalk
|
HelloFax |
RingCentral |
CloudTalk |
|
|---|---|---|---|
|
Annual Price Overview |
$8.33 - $33.33 | $19.99 - $49.99 | $25 - $50 |
| Free Trial |
Yes, includes 5 free fax pages for 1 sender.
The plan is only for sending faxes, not receiving them.
|
Yes - 30 days
Requires a credit card.
|
Yes - 14 days
Doesn't require a credit card.
|
| Integrations |
6 CRM integrations including Salesforce, Microsoft Dynamics, HubSpot, Oracle, QQ Catalyst, and Keap.
|
Essential plan offers no integrations.
Standard includes basic integrations, such as Microsoft 365, Google Workspace, or Slack.
|
40+ CRMs, Helpdesk, E-commerce, Sales Automation, Business Intelligence, and other integrations.
CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
|
| Mobile Application |
Yes, compatible with both Android and iOS. |
Yes, compatible with both Android and iOS. |
Yes, compatible with both Android and iOS.
Doesn't require credit card. |
| Extensions | No. | Included in all plans. |
Up to 8-digit extensions with site codes from a Premium plan. |
| Click to Call | No. | Does not mention this feature. | Up to 8-digit extensions with site codes from a Premium plan. |
| Call Recording | No. |
On demand in Essential and Standard, included only in Premium and Ultimate plans. |
Available in all plans. |
| Local Numbers | Yes. |
Available as an add-on.
|
1 local number free for each plan.
|
| Toll-free Numbers | No. | Yes. | Available in all plans. |
| Smart Dialer | No. | Does not mention this feature. |
Yes, also offers predictive and power dialers. |
| Customer support options | Offers an online knowledge base/Q&A section, and online help requests | Offers live chat, community forums, online support case, and FAQ. |
Customer support available 24/7.
Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.
|
HelloFax vs RingCentral
Pricing: Which Service Fits Your Budget?
HelloFax
Offers 3 plans. Costs range between $8.33 and $33.33 per user per month annually, or $9.99 and $39.99 monthly.
RingCentral
4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly.
Pricing winner:
Dialpad
HelloFax provides the more affordable experience of the two providers.
Features: Which Phone System Powers Your Team Better?
HelloFax
Specializes in digital faxing. Its most notable features are fax to email, electronic signatures, unlimited file storage, and simultaneously faxing multiple recipients.
RingCentral
Offers more call handling functionalities than Dialpad. We’ll highlight unlimited video conferencing, call transfer or visual voicemail. Each RingCentral plan also lets you assign extensions, while Dialpad only supports them in the highest Enterprise plan.
Features winner:
RingCentral
RingCentral’s higher price comes with a fair few more features than HelloFax, including both VoIP and digital faxing in one price tag.
Customer Satisfaction: Which Service Has the Happiest Customers?
HelloFax
Scored 4.7 / 5 on Capterra (964 reviews) and reached a 4.4 out of 5 rating on G2 (54 reviews). HelloFax may not have too much to offer, but everything it does, it does well. Customers valued the service’s integrations, ease of use, and high reliability.
RingCentral
Scored 4.2 / 5 on Capterra (928 reviews) and 3.9 / 5 on G2 (616 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails.
Customer Satisfaction winner: HelloFax
HelloFax may do less than its competitor but offers a more streamlined, and overall better user experience.
Not Convinced? Meet CloudTalk
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Dialpad and RingCentral
While RingCentral offers 48 features and HelloFax only 11, CloudTalk has you covered with over 100 tools to adapt to all your business needs.
Unlike HelloFax, CloudTalk unites both ease of use and a wide variety of VoIP tools to ensure your efficiency.
RingCentral lacks strong automation and collaboration tools. CloudTalk works with 35+ strong integration partners and offers a high level of automation. Such as plenty of customizable routing options or automatic callback.
Pricing: Transparent Memberships for Businesses of Any Size
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Furthermore, while smaller businesses extensively use Dialpad and RingCentral, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.
Features
Out of CloudTalk’s 100 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
Still Not Convinced? Our Results Speak for Themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 minutes
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed data centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
