HelloFax vs RingCentral

Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.

HelloFax vs RingCentral

and How They Compare to CloudTalk

HelloFax
RingCentral
CloudTalk
Annual Price Overview
$8.33 - $33.33 $19.99 - $49.99 $25 - $50
Free Trial
Yes, includes 5 free fax pages for 1 sender. 
 
The plan is only for sending faxes, not receiving them. 
Yes - 30 days
 
Requires a credit card.
Yes - 14 days
 
Doesn't require a credit card.
 
Integrations
6 CRM integrations including Salesforce, Microsoft Dynamics, HubSpot, Oracle, QQ Catalyst, and Keap.
 
Essential plan offers no integrations.
 
Standard includes basic integrations, such as Microsoft 365, Google Workspace, or Slack. 
40+ CRMs, Helpdesk, E-commerce, Sales Automation, Business Intelligence, and other integrations.
 
CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
 
Mobile Application
Yes, compatible with both Android and iOS.
Yes, compatible with both Android and iOS.
Yes, compatible with both Android and iOS.
 
Doesn't require credit card.
Extensions No. Included in all plans.
Up to 8-digit extensions with site codes from a Premium plan.
Click to Call No. Does not mention this feature. Up to 8-digit extensions with site codes from a Premium plan.
Call Recording No.
On demand in Essential and Standard, included only in Premium and Ultimate plans.
Available in all plans.
Local Numbers Yes.
Available as an add-on.
1 local number free for each plan.
Toll-free Numbers No. Yes. Available in all plans.
Smart Dialer No. Does not mention this feature.
Yes, also offers predictive and power dialers.
Customer support options Offers an online knowledge base/Q&A section, and online help requests Offers live chat, community forums, online support case, and FAQ.
Customer support available 24/7. 
 
Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.

Discuss the detailed comparison and choose your winner

HelloFax vs RingCentral

Pricing: Which Service Fits Your Budget?

HelloFax

Offers 3 plans. Costs range between $8.33 and $33.33 per user per month annually, or $9.99 and $39.99 monthly.

RingCentral

4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly.

Pricing winner:
Dialpad

HelloFax provides the more affordable experience of the two providers. 

Features: Which Phone System Powers Your Team Better?

HelloFax

Specializes in digital faxing. Its most notable features are fax to email, electronic signatures, unlimited file storage, and simultaneously faxing multiple recipients.

RingCentral

Offers more call handling functionalities than Dialpad. We’ll highlight unlimited video conferencing, call transfer or visual voicemail. Each RingCentral plan also lets you assign extensions, while Dialpad only supports them in the highest Enterprise plan.

Features winner:
RingCentral

RingCentral’s higher price comes with a fair few more features than HelloFax, including both VoIP and digital faxing in one price tag.

Customer Satisfaction: Which Service Has the Happiest Customers?

HelloFax

Scored 4.7 / 5 on Capterra (964 reviews) and reached a 4.4 out of 5 rating on G2 (54 reviews). HelloFax may not have too much to offer, but everything it does, it does well. Customers valued the service’s integrations, ease of use, and high reliability.

RingCentral

Scored 4.2 / 5 on Capterra (928 reviews) and 3.9 / 5 on G2 (616 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails.

Customer Satisfaction winner: HelloFax

HelloFax may do less than its competitor but offers a more streamlined, and overall better user experience.

In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.

Not Convinced? Meet CloudTalk

Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.

CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.

How CloudTalk Compares to Dialpad and RingCentral

While RingCentral offers 48 features and HelloFax only 11, CloudTalk has you covered with over 70 tools to adapt to all your business needs.

Unlike HelloFax, CloudTalk unites both ease of use and a wide variety of VoIP tools to ensure your efficiency.  

RingCentral lacks strong automation and collaboration tools. CloudTalk works with 40+ strong integration partners and offers a high level of automation. Such as plenty of customizable routing options or automatic callback.

Pricing: Transparent Memberships for Businesses of Any Size

CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

Furthermore, while smaller businesses extensively use Dialpad and RingCentral, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.

Features

Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power, predictive, and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.

By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.

Still Not Convinced? Our Results Speak for Themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 minutes

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed data centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

Discuss the detailed comparison and choose your winner

So, who is the overall winner of the best VoIP alternative?

We vote for CloudTalk.
Give CloudTalk a Go.