3 plans, costing $13.75 – $21.83 per user/month paid annually and $15.99 – $25.99 paid monthly.
3 plans, ranging in price from $26 to $80 per user/month paid annually and $29 to $89 per user/month paid monthly.
From a purely monetary view, Line2 is a cheaper solution than Grasshopper: more affordable for startups and small businesses.
Under 15 features, including essential VoIP calling tools. Companies with higher needs might miss features like caller ID or call transfer. The absence of integrations is also a letdown.
Offers less than 20, basic features and only integrates with a handful of tools, such as Google Voice or Skype. Grasshopper does, however, let you send and receive a fax – a feature that some clients might still need.
Grasshopper offers more features and integrations than Line2, making it a better choice.
Line 2 achieved the same rating(3.5 / 5)on both G2 (8 reviews) and Capterra (31 reviews). The solution provides great quality, but users didn’t appreciate the lack of shared numbers. The absence of a search option in messages is a big minus, too.
Earned a 4.4 / 5 score on Capterra (314 reviews) and 4.1 out of 5 on G2 (131 reviews). Users love the customizability, the ability to text when on the go, and the ease of implementation. But, some customers claim that calls don’t always go through, and support is hard to reach.
Customer Satisfaction winner: Grasshopper
Customer reviews on Capterra and G2 clearly show that Grasshopper has significantly more satisfied clients than Line2.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Line2 and Grasshopper:
While both Line2 and Grasshopper have less than 20 features, we have you covered with 70 advanced tools to support all business needs.
Line2’s phone application is full of bugs. We launched a remastered CloudTalk Go app that allows you to call with ease from anywhere.
Compared to Line2 and Grasshopper, CloudTalk is a winner in terms of advanced analytics. For example with Custom reporting, you can filter any data you need within seconds. Search by agent, phone number, queue, timeframe, etc.
Pricing: Transparent Memberships for
Businesses of Any Size
With plans ranging between $25 and $50 user/month paid annually — CloudTalk offers high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.