Line2 vs OpenPhone

Name: Line2 vs. OpenPhone: Which One Is Best For Your Business? - CloudTalk
Brand: CloudTalk

Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.

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Line2 vs OpenPhone and How They Compare to CloudTalk

8 companies

Property

Annual price overview
(per user/per month)

Free trial

Integrations

Open API

Extensions

Click to Call

Call recording

Local numbers

Smart dialer

Mobile application

Customer support options

Cloudtalk

$25 – $50

Yes – 14 days Doesn’t require a credit card.

35+ CRM, Helpdesk, E-commerce, Sales Automation, Business Intelligence, and other integrations.

Up to 8-digit extensions with site codes from a Premium plan.

Yes, from a starter pack.

Available in all plans.

1 local number free for each plan.

Yes, also offers predictive and power dialers.

Customer support available 24/7. Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.

Pinned

Line2

$13.75 – $21.83

Does not offer a free trial.

Does not mention any third-party integrations.

Does not mention this feature.

Available for Growth and Elite-plan subscribers.

Does not mention this feature.

Available in all plans.

1 local number free for each plan.

Does not mention this feature

Standard plan offers 24/5 chat and web help. Pro and Enterprise customers receive 24/7 coverage and phone support.

OpenPhone

$10 – $20

Yes – 7 days

Integrates with 6 external tools, including Zapier, Slack and HubSpot.

Does not mention this feature.

Extensions available in all plans.

Does not mention this feature.

Available in all plans.

Local number available for all plans.

Does not mention this feature

Email and SMS support for Starter and Premium plans.

Discuss the detailed comparison and choose your winner.

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Line2 vs OpenPhone

Pricing: Which Service
Fits Your Budget?

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Provides 3 plans. It will cost you $13.75 – $21.83 paid annually and $15.99 – $25.99 paid monthly.

OpenPhone begins at $10 per month with a “Starter” plan, followed by a $20-per-month “Premium” plan. Price of an Enterprise plan upon request.

Judging solely based on subscription prices, OpenPhone wins.

Result

Features: Which Phone System
Powers Your Team Better?

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Line2 gives you under 15 features. It only gives you the most basic VoIP calling tools. Many users like voicemail transcription, call recording and unlimited text messages with JPEG attachments. Yet, the absence of 3rd party integration is a big turn off.

OpenPhone offers many useful features, like a customisable IVR phone menu complete with extensions. It also integrates with 6 external tools. But it also has few drawbacks. For example, there is no Click to Call.

Considering features advancement and the fact that Line2 lacks 3rd party integrations, OpenPhone steals the show here.

Result

Customer Satisfaction: Which
Service Has the Happiest Customers?

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Line 2 achieved the exact same rating (3.5 / 5) on both G2 (8 reviews) and Capterra (31 reviews).

OpenPhone has an overall score of 4.6 out of 5 (37 reviews) on Capterra and the same number – 4.9 out of 5 – on G2 (584 reviews). OpenPhone was rated 5 out of 5 in customer service.

According to customer reviews on G2 and Capterra, people seem to prefer OpenPhone over Line2. It has a significantly higher number of reviews, as well as significantly better rating.

Result

In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.

Not convinced?
Meet CloudTalk!

Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.

CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.

How CloudTalk Compares to Line2 and OpenPhone

We can’t stress it enough: Line 2 is missing several important integrations. CloudTalk works with 35+ industry-leading integration partners.

Compared to OpenPhone, CloudTalk is a winner in terms of advanced automation features. With our Click to Call, you can dial any number on the web with a single click.

Line2’s phone application certainly isn’t spotless. We launched a remastered CloudTalk Go app that allows you to call with ease from anywhere.

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Pricing: Transparent memberships for businesses of any size

CloudTalk plans range between $25 and $50 user/month paid annually ($30 – $60 user/month paid monthly) . We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

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Features

Out of CloudTalk’s 100 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.

By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.

Expore Features

Advantages and reviews of CloudTalk

Still not convinced? Our results speak for themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 min.

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

G2 Reviews proof

The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.

Franco Viale Leyva
Head of Commercial Performance at Poliglota

Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.

Frederico Lopes
Head of Customer Service at DiscoverCars

CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.

Pavel Pribis
CEO of Boataround

Line2 vs OpenPhone