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RingCentral vs Grasshopper
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
RingCentral vs Grasshopper and How They Compare to CloudTalk
8 companies
Cloudtalk
Annual plans: $25 – $50
Yes – 14 days. Doesn’t require a credit card.
35+ CRM, Helpdesk, E-commerce, Sales Automation, Business Intelligence, and other integrations. CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
Yes, compatible with both Android and iOS. Available in our Starter plan.
One user within all plans.
Up to 8-digit extensions with site codes from a Premium plan.
Yes, from a starter pack.
Available in all plans.
1 local number free for each plan.
Available in all plans.
Yes, also offers predictive and power dialers.
Customer support available 24/7. We offer email, phone, chat support, and an option of a dedicated account manager.
Grasshopper
Annual plans: $26 – $80
Yes – 7 days. Doesn’t require a credit card.
Integrates with 8 external tools, including Zapier and Livechat.
Yes, compatible with both Android and iOS.
One user within all plans.
Extensions available in all plans.
Does not feature click to call.
Does not offer any call recording functionality.
Does not mention this feature.
Local number available for all plans.
Toll-free numbers available for all plans.
Does not mention this feature.
Does not mention this feature.
Customer support handled by the GoTo platform. Phone support + Knowledge Base available.
Discuss the detailed comparison and choose your winner.
RingCentral vs Grasshopper
Pricing: Which Service
Fits Your Budget?
Swipe to see the winner
RingCentral
RingCentral has 4 plans that range in price from $19.99 at the cheapest to $49.99 at the most expensive, billed per user per month annually. If you’d rather pay month-to-month, those price points become $29.99 at the cheapest and $59.99 at the most expensive.
Grasshopper
Grasshopper, meanwhile, has monthly plans ranging in price from $26 at the cheapest and $80 at the most expensive.
Features: Which Phone System
Powers Your Team Better?
Swipe to see the winner
RingCentral
RingCentral’s unlimited video conferencing and visual voicemail perks stand out as being uniquely useful for customers.
Grasshopper
Grasshopper has impressive automated attendant and customizable hold music features.
Customer Satisfaction: Which
Service Has the Happiest Customers?
Swipe to see the winner
RingCentral
RingCentral earned an overall score of 3.9 out of 5 on G2 and a 4.3 out of 5 on Capterra.
Grasshopper
On G2, Grasshopper earned an overall review score of 4.4 out of 5. On Capterra, meanwhile, it scored a 4.1 out of 5
In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.
Not convinced?
Meet CloudTalk!
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk compares to Grasshopper and RingCentral
While RingCentral offers 48 features and Grasshopper offers 16, we have you covered with 100 tools that can adapt to all of your business’ needs.
RingCentral comes up short when it comes to automation. Coincidently, this is something that CloudTalk excels in. How much time and energy would you be able to save simply by automating your case logging?
Pricing: Transparent memberships for businesses of any size
CloudTalk may be on the more expensive side – with plans ranging between $25 and $50 user/month paid annually, yet we offer high-end services that clearly demonstrate our value for price. For example, CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Features
Out of CloudTalk’s 100 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customer’s calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 min.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
G2 Reviews proof
The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.
G2 ranked us among the Top 50
Customer Service Products for 2024.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
