RingCentral vs Grasshopper
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
RingCentral vs Grasshopper and How They Compare to CloudTalk
| Property | Cloudtalk | RingCentral | Grasshopper |
|---|---|---|---|
| Annual price overview (per user/per month) |
Annual plans: $25 – $50 | Annual plans: $19.99 – $49.99 | Annual plans: $26 – $80 |
| Free Trial | Yes – 14 days. Doesn’t require a credit card. | Yes – 14 days. Requires a credit card. | Yes – 7 days. Doesn’t require a credit card. |
| Integrations | 100+ CRM, Helpdesk, E-commerce, Sales Automation, Business Intelligence, and other integrations. CRM integrations include industry leaders like HubSpot, Zapier or Intercom. | Standard includes basic integrations, such as Microsoft 365, Google Workspace or Slack. | Integrates with 8 external tools, including Zapier and Livechat. |
| Mobile Application | Yes, compatible with both Android and iOS. Available in our Starter plan. | Yes, compatible with both Android and iOS. | Yes, compatible with both Android and iOS. |
| Min/Max amount of users | One user within all plans. | One user within all plans. | One user within all plans. |
| Extensions | Up to 8-digit extensions with site codes from a Premium plan. | Included in all plans. | Extensions available in all plans. |
| Click to Call | Yes, from a starter pack. | Does not mention this feature. | Does not feature click to call. |
| Call recording | Available in all plans. | Missing in Essential plan, on-demand in Standard. | Does not offer any call recording functionality. |
| Call tagging | Does not mention this feature. | Does not mention this feature. | |
| Local numbers | 1 local number free for each plan. | Available as an add-on. | Local number available for all plans. |
| Toll-free numbers | Available in all plans. | Does not mention this feature. | Toll-free numbers available for all plans. |
| Smart dialer | Yes, also offers predictive and power dialers. | Does not mention this feature. | Does not mention this feature. |
| Automated Call Distribution (ACD) | Does not mention this feature. | Does not mention this feature. | |
| Open API | Does not mention this feature. | ||
| Customer support options | Customer support available 24/7. We offer email, phone, chat support, and an option of a dedicated account manager. | Offers live chat, community, online support case, and FAQ. | Customer support handled by the GoTo platform. Phone support + Knowledge Base available. |
Discuss the detailed comparison and choose your winner.
RingCentral vs Grasshopper
| RingCentral | Grasshopper | Result | |
|---|---|---|---|
| Pricing: Which Service Fits Your Budget? |
RingCentral has 4 plans that range in price from $19.99 at the cheapest to $49.99 at the most expensive, billed per user per month annually. If you’d rather pay month-to-month, those price points become $29.99 at the cheapest and $59.99 at the most expensive. | Grasshopper, meanwhile, has monthly plans ranging in price from $26 at the cheapest and $80 at the most expensive. | Pricing winner Grasshopper We’ve got to give this one to Grasshopper, as its services are significantly cheaper at every level. |
| Features: Which Phone System Powers Your Team Better? |
RingCentral’s unlimited video conferencing and visual voicemail perks stand out as being uniquely useful for customers. | Grasshopper has impressive automated attendant and customizable hold music features. | Features winner RingCentral This is a close one, but we’ll give RingCentral the edge thanks to its excellent call management features. |
| Customer Satisfaction: Which Service Has the Happiest Customers? |
RingCentral earned an overall score of 3.9 out of 5 on G2 and a 4.3 out of 5 on Capterra. | On G2, Grasshopper earned an overall review score of 4.4 out of 5. On Capterra, meanwhile, it scored a 4.1 out of 5 | Customer Satisfaction winner Grasshopper Another close race! Grasshopper ekes out the win, though, on account of its higher aggregate score across the two review platforms. |
Not convinced?
Meet CloudTalk!
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk compares to Grasshopper and RingCentral
While RingCentral offers 48 features and Grasshopper offers 16, we have you covered with 100 tools that can adapt to all of your business’ needs.
RingCentral comes up short when it comes to automation. Coincidently, this is something that CloudTalk excels in. How much time and energy would you be able to save simply by automating your case logging?
Pricing: Transparent memberships for businesses of any size
CloudTalk may be on the more expensive side – with plans ranging between $25 and $50 user/month paid annually, yet we offer high-end services that clearly demonstrate our value for price. For example, CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Features
Out of CloudTalk’s 100 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customer’s calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
G2 Reviews proof
G2 ranked us among the Top 50
Customer Service Products for 2026.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
