How CloudTalk compares to Twilio and RingCentral

While RingCentral offers 48 features and Dialpad 25, CloudTalk have you covered with 70 tools that adapt to all business needs.

Compared to Twilio, CloudTalk is a winner in terms of user experience. Our software was created with you in mind, meaning you can always find and achieve what you’re looking for in a matter of a few seconds.

RingCentral lacks strong automation and collaboration tools. CloudTalk works with 40+ strong integration partners and offers a high level of automation. Such as plenty of customizable routing options or automatic callback. 

Pricing: Transparent memberships for
businesses of any size

CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually ($30 – $60 user/month paid monthly) — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

Furthermore, while Dialpad and RingCentral are extensively used by smaller businesses, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.

Features

Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.

By using our Call Notes and Tags, your reps are better informed about customer’s calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.