3 plans, ranging in price from $19.99 to $39.99 per user/month paid monthly. Does not mention an option of annual subscription.
4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly.
From a purely monetary view, Vonage Business is a cheaper solution than RingCentral. But an absence of an annual subscription can be a disadvantage. Mainly for businesses that are planning to use the solution on long-term.
Offers 50+ features, such as Call Flip, Voicemail to Email, and Visual Voicemail. A “Work from Anywhere” tool enables users to operate the system wherever. The only requirement is a high speed internet.
RingCentral excels in call management. Multi Level IVR is one of the key features, together with overflow call queues or real-time call analytics. Each RingCentral plan also lets you assign extensions.
RingCentral offers more advanced functionalities, which is better for larger businesses. Furthermore, a fair few of Vonage Business’ key features are only available as add-ons.
Achieved ratings of 4.3 / 5 with 384 total reviews on G2, while Capterra reached 4.1 / 5 with 242 reviews. Users evaluated the software as convenient for businesses on the go. In contrast, some customers complained about the 15 hours/month call recording limitation.
Scored 4.2 / 5 on Capterra (928 reviews) and 3.9 / 5 on G2 (616 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails.
Customer Satisfaction winner: Vonage Business
Based on G2’s and Capterra’s findings, most users prefer to work with Vonage Business.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Vonage Business and RingCentral
RingCentral users miss a certain level of automation that CloudTalk excels in. How much time and energy can you save simply by automating your case logging?
Vonage Business’ customers claim that calls disconnect easily with low internet service. CloudTalk has built strong relationships with telco partners all across the world. It helps us secure better calling routes and offer stronger connections.
While both RingCentral and Vonage Business offer around 50 features, CloudTalk has you covered with 70 tools that adapt to all business needs.
Pricing: Transparent Memberships for Businesses of Any Size
CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually ($30 – $60 user/month paid monthly) — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customer’s calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 140 international numbers.