Pocket-easy, yet smart Callfire Alternative for your call center

  1. Call Quality: Globally distributed server infrastructure
  2. Integrations: 40+ one-click CRM & helpdesk tools
  3. Country Coverage: 160+ international numbers

Let’s talk! Book a strategy call today!

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CloudTalk
Cloudtalk
CallFire
Pricing Starting at $25 per user/month billed annually, with a number of advanced features. Starts at $99 per month with 2500 minutes/texts.
Purpose Virtual sales and support teams of any size. Medium and enterprise business focused on SMS marketing.
Work Administration
International Numbers 160 countries The US and Canada
CRM 40+ 26+
Analytics and Reporting Analytics reports provide you with a holistic view of your advertising performance that can be linked to Google Analytics.
Transfers To transfer the call, a direct phone number is required. Redirecting the call to a specific person is hard.
Caller ID You need to use your own number for your Caller ID.

4,000+ call centers and phone systems powered by CloudTalk and counting

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“Better” has no boundaries.
So shouldn’t your customer support

Don’t look just for any messaging tool alternative.
Imagine working with software that opens new doors to success. Pick a software that lets you focus on growth.


Integrate CloudTalk with tools
you love the most

Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date. 

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Hubspot
Salesforce
Salesforce
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Zendesk
Intercom
Intercom
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Pipedrive
Playvox
Playvox
Slack
Freshdesk
Zoho CRM
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Calling or texting outside the US?

No problem. Spread your brand voice globally with local or toll-free phone numbers from 160+ countries or port your existing numbers. All CloudTalk’s plans include international numbers without additional fees. Just pick one and get ready to excel on a global level.

With CloudTalk, you will forget what robocall sounds like

CloudTalk makes sure that all our carriers are certifying calls and combating fraudulent robocalls. We are also fully compliant with STIR/SHAKEN, a social program that screens phone numbers before they reach your business.

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Watch how CloudTalk works

we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk is ISO 27001:2013 and PCI-DSS certified. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.