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Fuel Your
Learner Pipeline
Equip your e-learning sales and support teams
with powerful calling features for clear, reliable communication with potential and existing students.
From enrolment inquiries to technical support, CloudTalk ensures a smoother e-learning experience for everyone.
Trusted by 4,000+ companies worldwide
Why E-Learning Organizations Love Us
Effortless and Affordable Scaling
Easily add and remove seats as your business evolves. Follow actionable analytics for more informed decisions. Eliminate costly hardware installation and maintenance.
Integrations for Centralized Data
Get an easy access to client information by integrating CloudTalk with other CRM and ticketing systems. Deliver personalized support and improve customer satisfaction.
Better CX With Personalized Routing
Reduce wait times with CloudTalk’s advanced call routing. Ensure that every learner contacting your support gets connected to the right agent for the job. Eliminate frustration.
Scale Up and Down On Demand
CloudTalk eliminates the need for expensive infrastructure upgrades. Scale up or down to meet your e-learning business’ call volume, whether it’s peak enrolment or regular support needs. Paired with powerful analytics that gives you real-time insights into demand, this flexibility helps you adjust resources efficiently, maximizing your budget without compromising learner support.
It’s an easy and excellent platform, friendly and easy to use. There’s the possibility to connect with our CRM and record all the calls. I love that.
Integrate With Your CRM and Ticketing System
CloudTalk seamlessly integrates with your existing CRM and ticketing systems, creating a central hub for all learner information. This allows geographically dispersed instructors, content creators, and support staff to access the latest insights and deliver personalized learner support with every interaction.
CloudTalk integrates well with our CRM, it’s really easy to set up and does not have any connection issues with calls.
Personalize Support for Global Learners
Reduce wait times and frustration for learners with CloudTalk’s call routing system, ensuring every learner gets the personalized help they need, in their preferred language. Deliver a smoother learning experience and happier students, no matter where they are in the world.
What I like about CloudTalk is that it’s very useful especially for us from the Operations Department who’s receiving calls worldwide in just one app. I like that calls from our other offices are forwarded to us to answer the queries of our clients.
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Get Top-level 24/7 Support
Get issues resolved instantly. Our support team is available 24/7, with an average first response time of under 1 minute.
Start Calling Instantly
Easily setup your calling software and seamlessly onboard agents. Get your e-learning teams talking with students in less than a day.
Boost Your Global Reach
Use 160+ international numbers to make calling abroad more convenient. Ensure crystal-clear call quality for both inbound and outbound calls.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
Related Content
FAQs
What is a school VoIP system?
A school VoIP system, also known as a school phone system, is a communication solution designed specifically for educational institutions. It utilizes Voice over Internet Protocol (VoIP) technology to transmit phone calls over the internet, offering features tailored to the unique needs of schools, such as attendance notifications, emergency alerts, and parent-teacher communication.
What are the benefits of VoIP for educational institutions?
The benefits of VoIP for educational institutions include cost savings, scalability, enhanced communication features, improved accessibility, and integration with other educational tools and systems. VoIP allows schools to streamline communication processes while reducing expenses associated with traditional phone systems.
How do VoIP phone systems for schools work?
VoIP phone systems for schools work by converting voice signals into digital data packets that are transmitted over the internet. These systems utilize internet connectivity to make and receive calls, enabling features like Call Forwarding, Voicemail, Conferencing, and more. Additionally, VoIP systems can integrate with existing school management software for seamless communication and administrative tasks.
How do I choose the right phone systems for schools?
When selecting a phone system for schools, consider factors such as affordability, scalability, reliability, features tailored to educational needs (such as emergency alerts and parent notifications), ease of use, integration capabilities with existing systems, and vendor reputation for customer support. CloudTalk’s education call center service provides a comprehensive solution designed specifically for educational institutions.
What are the benefits of VoIP for educational institutions?
VoIP offers numerous benefits for educational institutions, including cost savings, scalability, enhanced communication features, improved accessibility, and integration with other educational tools and systems. By leveraging VoIP technology, schools can modernize their communication infrastructure, improve collaboration among staff and students, and provide better support to parents and the community.
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
