Level up your call center with the best Daktela alternative

  1. Features: Advanced productivity features, such as Callback and advanced dialers
  2. Integrations: 40+ one-click CRM & helpdesk tools
  3. Country Coverage: 160+ international numbers

Let’s talk! Book a strategy call today!

Only company emails are allowed An error has occurred when checking the email An error has occurred
Pricing Starts at $25 per user/month Starts at £7.50 per user/month
International Numbers 160 60
Set-up Onboarding specialist or detailed onboarding portal PDF documents with setup instructions
Analytics and Reporting Only for additional price
Phone apps (iOS + Android)
Caller ID
Dialers Missing power dialer
Productivity Features Campaigns, smart detection of resolved missed calls, callback, and click-to-call feature Only the three dialers, click-to-call, and chatbot features
Routing Only IVR
CRM Integrations (Hubspot, Pipedrive, etc.)

2500+ call centers and phone systems powered by CloudTalk and counting

“Better” has no boundaries.
So shouldn’t your customer support

Don’t look just for any messaging tool alternative.
Imagine working with software that opens new doors to success. Pick one that lets you focus on growth

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5 – 253 reviews

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4.2/5 – 527 reviews

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4.4/5 – 305 reviews

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4.5/5 – 253 reviews

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Integrate CloudTalk with tools
you love the most

Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date. 

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Zoho CRM
call center in the cloud

CloudTalk is 100% cloud-based

You will no longer need to troubleshoot virtual server issues, shutdowns on updates, or choose from hardwares.

Of course, we can provide CloudTalk on your own infrastructure as well, if necessary

Be closer to your customers

Deliver personalized customer service with modern features. Thanks to our skills-based and caller-based routing, your customers are always connected with the right agent, who can fulfill their needs the most effectively.

When using CloudTalk, all customer calls ring for multiple or all agents at once. This shortens the response time and improves your customer support.



Curious how does it look inside CloudTalk?

CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does the free trial work?

Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.