CloudTalk’s advanced contact center tools are the best Toky alternative
- Call Quality: Globally distributed server infrastructure
- Features: Advanced capabilities to serve any use case.
- Integrations: 40+ one-click CRM & helpdesk tools
Let’s talk! Book a strategy call today!
Cloudtalk |
Toky |
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| Pricing | Starts at $25 per user/month, billed annually. | Starts at $20 per user/month, billed annually. |
| International Numbers | 160+ countries | 60+ countries |
| Integrations | 40 + integrations | 20 + integrations |
| Features | 70 + features | 22 + features |
| Open API |
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| Automated Callback |
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| Smart Queues |
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| Power Dialer |
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| Skill-based Routing |
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| Conference Calls |
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2500+ call centers and phone systems powered by CloudTalk and counting
Take care of your customers.
CloudTalk will do the rest.
Globally distributed server infrastructure
Instead of relying on a single partner, we offer you the reliability of strong relationships with telco partners all across the world. Therefore, we are able to secure better calling routes and offer stronger connections. In addition, CloudTalk itself is a registered operator in multiple countries.
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Never miss a call warranty
Don’t let your prospects down by not answering their calls. CloudTalk’s Callback feature helps you reduce the call abandonment rate by 32%. Give your customers a chance to reach you without lengthy waiting. With this feature, they have the ability to opt out of your queue and get a callback later instead.
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#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5 – 253 reviews
4.2/5 – 527 reviews
4.4/5 – 305 reviews
4.5/5 – 253 reviews
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
User-friendly interface with a pinch of a modern look
CloudTalk was made to serve your business needs. We have created an intuitive dashboard that will show you everything you need, with real-time data and all your favorite features at the hand. CloudTalk’s responsive interface allows you to use our software on a device of your choice. All features, including account administration, are 100% compatible with your laptop, tablet, or smartphone.
Make important decisions based on data that matter to you
Wish to create a report that matters to you without the need of installing third-party tools? CloudTalk allows you to create custom reports based on agent reporting, call monitoring, call statistics, and even emotional analytics. You can get this and more if you choose to work with us.
Handling a high volume of phone calls?
Do so with grace! CloudTalk’s softphone allows you to make and receive calls seamlessly, on any device with an internet connection. Explore all the features that a desktop phone lacks. Enjoy the flexibility of CloudTalk’s remote-ready solution and always deliver the best customer service possible.
Watch how CloudTalk works
We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
