Looking for the best Toky alternative?

Use an intelligent phone system that fits your business needs. Choose a solution with high-quality calls. Connect CloudTalk to your existing tools to provide even better customer service.

Try any plan free for 14 days. No hidden fees. No surprises. No commitments.

2500+ call centers and phone systems powered by CloudTalk and counting

Learn why CloudTalk is the best
Toky alternative for your business

Here’s a little chart for you to compare CloudTalk and Toky for yourself:

CloudTalk vs. Toky

Cloudtalk
Toky
High-quality calls
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Call queues
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Call recording
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Voicemail
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Click to call extension
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IVR
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Fax
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International numbers 70+ countries 60+ countries
Reliability 9 globally distributed data centers covers 4 continents
Productivity features (call tagging, notes, after-call work etc.)
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Open API
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Automated callback
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Smart queues
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Power dialer
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Skill-based routing
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Conference calls
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Call extensions for each agent
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Dedicated onboarding & support manager
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Comparison data is based on an analysis from Q2, 2022.

Communication is key to everything. CloudTalk provides a high-quality call service thanks to a custom-built global infrastructure interconnected with the largest telco providers in the world.

Searching for a smart solution that will boost your team’s performance? CloudTalk offers many advanced features such as Smart queueing, Powerful API, Smart reporting, Sentiment analysis, or Speech to text.

The high-quality, availability and speed of the call services are the key to any call center. To ensure these crucial functions, CloudTalk uses 9 globally distributed data centers.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews


Integrate CloudTalk with your favorite platforms

Integrate CloudTalk to your favorite tools like Pipedrive, Freshdesk, Hubspot, or Salesforce to ensure more personalized communication with your customers.

  • Personalize your communication thanks to customer history.
  • Track and optimize the performance of your sales and customer support team.
  • Have always recent information about your customers.

Personal attention always matters

Dedicated onboarding and technical specialists are a part of our team, ready to help you to get the most out of CloudTalk.

onboarding specialist

Even more benefits over Toky

Here are three reasons to consider CloudTalk

illustration personalised customer support

Helpful customer support

If you need any help, our specialists are always available to you. They always try to come up with innovative and quick solutions.

call quality

High-quality calls

The most important element of every call center is high-quality calls. A wide range of carriers allows us to find the best route for your calls around the globe.

features

Smart productivity features

Reduce waiting time of your calls, get easy insights into your calls, make tags and notes, and collaborate within your team.

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.