Smartest call center integration for Zendesk? Cloudtalk!

Leverage all the benefits of a call center software and helpdesk without any compromises. Integrate Zendesk with CloudTalk to:

deliver the highest level of customer care

reduce wasted time on unnecessary tasks

boost your performance with 100+ advanced features

cloudtalk integration for zendesk sell

4,000+ call centers and phone systems powered by CloudTalk and counting

Quick integration overview

Surprise your customer with a personalized and quick response

The Zendesk + CloudTalk integration eliminates the need to switch between different tools or databases if the operator needs to find specific customer information. When receiving a call, your agent can easily access the caller’s profile in CloudTalk’s interface even before picking up the phone.

Outbound calling with click to call feature
logged as an activity

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Automate your daily tasks with Workflow Automation

Searching for ways to automate your daily workflows in your customer support or contact center? Workflow Automation is an efficient way of streamlining business processes.

Create customer-specific business process flows even when using several different platforms

Automatic follow-up via SMS after completed inbound/outbound calls with a specific tag

Slack message notification after receiving SMS

Automatic ticket creation in Zendesk when a customer is not reached by an agent

call flow designer

Get the best form Zendsek+ CloudTalk integration
 without any compromises

Integration Zendesk + CloudTalk
is ready within seconds

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Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

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