Category - Ecommerce

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e-commerce contact center
2021-04-26

4 ways in which an e-commerce contact center can help your e-commerce business

Struggling to take care of all your e-commerce business’ customers? Then an e-commerce contact center may be a huge help. […]

building a strong e-commerce support team
2020-12-08

Building a strong e-commerce support team

During busy periods of time such as Black Friday or Christmas season strong support team may appear very precious. Do […]

photo woman
2020-04-01

7 ways to improve e-commerce support

Customer support is one of the crucial factors when it comes to choosing an online store. Find out how to […]

Working woman
2019-06-20

What do e-commerce customers really want? Part II

In our previous article, we looked at what customers look for when they shop online. Apart from a wide selection […]

Ecommerce customer
2019-05-15

What Do E-commerce Customers Really Want? Part 1

There’s no doubt that online shopping is quick and convenient. Why should you spend two hours in a traditional shop […]

illustration scale
2019-04-02

6 customer retention strategies

Let’s start with a little math: if you want to quantify how good you are at keeping your existing clients, […]

Benefits of ecommerce
2019-01-22

Benefits of E-commerce For Customers and Businesses

E-commerce has been around for a long time. It started with Phil Brandenberger, a man who purchased the first online […]

Christmas
2018-10-04

Christmas is coming! Is your e-shop ready?

Online shopping has seen a significant boom in recent years. It is easy and comfortable. Therefore, e-shops have been stepping […]

photo phone
2018-07-02

Increase your e-commerce sales with our call center solution

Boost your sales and customer loyalty by creating unique customer experience with our call center solution for e-commerce. We know […]