Category - Ecommerce
4 ways in which an e-commerce contact center can help your e-commerce business
Struggling to take care of all your e-commerce business’ customers? Then an e-commerce contact center may be a huge help. […]
Building a strong e-commerce support team
During busy periods of time such as Black Friday or Christmas season strong support team may appear very precious. Do […]
7 ways to improve e-commerce support
Customer support is one of the crucial factors when it comes to choosing an online store. Find out how to […]
What do e-commerce customers really want? Part II
In our previous article, we looked at what customers look for when they shop online. Apart from a wide selection […]
What Do E-commerce Customers Really Want? Part 1
There’s no doubt that online shopping is quick and convenient. Why should you spend two hours in a traditional shop […]
6 customer retention strategies
Let’s start with a little math: if you want to quantify how good you are at keeping your existing clients, […]
Benefits of E-commerce For Customers and Businesses
E-commerce has been around for a long time. It started with Phil Brandenberger, a man who purchased the first online […]
Christmas is coming! Is your e-shop ready?
Online shopping has seen a significant boom in recent years. It is easy and comfortable. Therefore, e-shops have been stepping […]
Increase your e-commerce sales with our call center solution
Boost your sales and customer loyalty by creating unique customer experience with our call center solution for e-commerce. We know […]
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