Dentina AI Pricing & Plans: Full Guide for 2026

What Pricing Plans Does Dentina AI Offer?

Dentina AI costs $299/month per location for Standard Inbound and $399/month per location for Premium Inbound, both billed annually and both capped at three providers. Outbound calling and DSO pricing are custom. If you are weighing dentina AI dental receptionist pricing against the rest of the market, the per-location math matters more than the sticker price.

So how much does Dentina AI cost once you stop reading the hero section? A single-location practice on Standard pays $3,588 a year. The same practice on Premium pays $4,788. A three-location group on Premium pays $14,364 before anyone has mentioned outbound campaigns. The price scales by front door, not by call volume, which is unusual in a market where most AI receptionists meter minutes.

Both published tiers include unlimited calls and minutes, direct write-back to your practice management system, call recording and analytics, and 24/7 coverage. What separates them is not capacity. It is control: who can be transferred to a human, how many languages the agent speaks, whether patients can text back, and how many appointment types the agent is allowed to book.

There is no permanent free tier. Dentina runs a 30-day free trial with cancel-anytime refund terms, which is longer than almost anything else in dental AI and long enough to see a full recall cycle.

What Do Real Users Say About Dentina AI's Pricing?

Here is the first thing to know before you read any review of Dentina: at the time of writing there is no G2, Capterra or Trustpilot profile for the product. Every testimonial in circulation is published by Dentina itself, and several third-party comparison sites still list its pricing as "not published" because the public tiers are recent.

The vendor-published feedback is consistent and plausible. Dr. Taj Haynes of Modern Family Dental Care describes it as "like having an extra person available 24/7," and says staff stress levels dropped. Dr. Alexander Akbari, running a startup pediatric practice in Atlanta, credits it with growth he attributes directly to answered calls. Founder Peter Gabbay, a practising dentist, built the product after post-COVID staffing gaps left his own office missing 40% of its calls.

The takeaway: the product has credible advocates inside dentistry, but you are buying without the independent review trail you would get from a Weave or a Smith.ai. Use the 30-day trial as your diligence, not the testimonials.

What Is Dentina AI's Standard Inbound Plan?

Standard Inbound is the entry tier and the one most single-location practices start on. At $299/month per location it covers after-hours, lunch-hour and overflow calls: the windows where a patient who wants an appointment currently reaches your voicemail greeting instead of a person.

What's included in Dentina AI's Standard Inbound Plan?

• 24/7 call answering with unlimited calls and unlimited minutes
• Appointment scheduling and rescheduling written straight into your PMS
• Direct integration with Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac and PracticeWorks
• English and Spanish
• Up to 6 appointment types
• One-way SMS confirmations
• Call recording and analytics
• Custom greeting and agent name
• Keeps your existing phone carrier, no porting and no new hardware

Dentina AI's Standard Inbound Plan: Who is it best for?

Dentina AI standard pricing fits a one-to-three provider practice with a front desk that already copes during business hours and is losing bookings outside them. If your missed-call problem is concentrated in evenings, weekends and the lunch hour, this tier solves it without changing anything else in your stack.

What you need to know about Dentina AI's Standard Inbound Plan:

Standard cannot warm-transfer a caller to your team. When the agent hits something it cannot handle, it takes a detailed message rather than putting the patient through, which matters on emergency calls. It also caps you at six appointment types, so a practice running implants, ortho, hygiene, emergency, new patient and consults is already at the ceiling on day one.

What Is Dentina AI's Premium Inbound Plan?

Premium Inbound is $399/month per location and is the tier Dentina marks as most popular. The extra $100 buys the two things that decide whether an AI receptionist feels like a front desk or an answering machine: the ability to hand a live patient to a human, and the ability to hold a conversation over text.

What's included in Dentina AI's Premium Inbound Plan?

• Everything in Standard
• Warm transfer to your team with an AI briefing before the handoff
• Live representative routing and emergency or after-hours call forwarding
• Two-way SMS conversations with patients
• AI web chat with scheduling on your practice site
• Up to 57 languages with automatic detection
• Up to 10 appointment types and advanced scheduling rules
• Enhanced analytics

Dentina AI's Premium Inbound Plan: Who is it best for?

Dentina AI premium pricing makes sense for practices that want the agent on 100% of inbound calls rather than just the after-hours overflow, and for any office in a multilingual catchment area. If you run a genuine emergency line, this is the only published tier that can put a patient through to a person.

What you need to know about Dentina AI's Premium Inbound Plan:

The gap between the tiers is a feature gate, not a volume gate, so the usual advice to "start small and upgrade when you outgrow it" does not apply. If you need transfers or two-way SMS, you need them from the first week. Work out which side of that line you are on during the trial, because a mid-year upgrade on an annual contract is a renegotiation, not a toggle.

What Is Dentina AI's Outbound Campaigns Add-On?

Outbound is where Dentina makes its loudest revenue claims and publishes the least pricing. Recall, appointment confirmations, lapsed-patient reactivation and unscheduled treatment follow-up all sit in a separate bundle that is quoted on a demo call. Dentina AI outbound calling pricing is not listed anywhere on the site, which means the number you eventually pay is a function of how well you negotiate. For context on what these campaigns actually do, see our breakdown of AI voice agent use cases in healthcare.

What Is Dentina AI's DSO and Multi-Location Plan?

Groups with 10 or more locations get custom pricing and a different feature set: a multi-location dashboard, role-based access control, audit logs, API and webhook access, cross-office routing and a dedicated success manager. None of that appears on Standard or Premium, so a three-office group sits in an awkward middle: too big for the published tiers to govern cleanly, too small for the DSO package.

What Are Dentina AI's Additional Costs?

The base Dentina AI cost is easy to read: two numbers, one page. The total is harder, because three of the four things that move it are quoted privately. Here is what to put in the budget before you sign. If you want a like-for-like reference point while you build the comparison, our AI voice agent pricing page lays out the alternative model.

Dentina AI Pricing Per Location: The Multiplier Nobody Mentions

Dentina AI pricing per location is the single biggest variable in your total, and it is stated in small grey text under the price. One agent, one knowledge base, one set of appointment rules: if you run four offices with the same protocols, you pay four times, at $1,596/month on Premium.

The "up to 3 providers" cap works the same way. A growing practice that adds an associate crosses a line that has no published price on the other side of it. Ask for the 4th-provider and 5th-provider numbers in writing during the trial, not at renewal.

Dentina AI Annual Pricing vs Monthly: What the Toggle Costs

Dentina AI annual pricing is what you see by default. The monthly toggle removes a 20% discount, which puts Standard near $374 and Premium near $499 per location per month. Over a year that is roughly $900 to $1,200 extra per location for the right to leave quarterly.

The refund language softens this. Dentina advertises cancel-anytime with a refund, which is more generous than most annual dental contracts. Get the exact refund mechanics in the order form, because "cancel anytime with refund" on a marketing page and a pro-rated credit clause in a contract are not always the same thing.

Does Dentina AI Have a Free Plan?

No. There is a Dentina AI free trial of 30 days, with no permanent free tier underneath it. That trial length is a genuine advantage: 30 days is long enough to cover a full recall cycle and a couple of weekends, which is exactly when you find out whether the agent books or annoys. Run it on live after-hours traffic rather than test calls, and measure booked appointments, not answer rate.

What Will Dentina AI Actually Cost?

Four practices, four budgets. Every figure below uses Dentina's published annual rates; anything quoted privately is marked as such rather than guessed at.

Scenario 1: Solo Practice, 2 Providers, Standard Inbound

Profile: One location, two providers, front desk staffed 8 to 5. The agent picks up evenings, weekends and the lunch hour, books into Open Dental, and texts a confirmation.

Verdict: This is Dentina at its most defensible. Two saved new-patient appointments a month cover it comfortably, and there is nothing hidden in the invoice. The catch is the six-appointment-type ceiling and no live transfers.

Scenario 2: Growing Practice, 4 Providers, Premium Inbound

Profile: One location, four providers after hiring an associate, Spanish and Portuguese-speaking patients, a real emergency line, and the agent answering 100% of inbound calls with transfers to the front desk.

Verdict: Premium is the right tier here, but the provider cap turns a clean $4,788 annual budget into a negotiation. Nail the fourth-provider price before the trial ends, while you still have room to negotiate.

Scenario 3: Three-Location Group, Premium Plus Outbound Reactivation

Profile: Three offices sharing protocols and a central scheduling team, running recall and lapsed-patient reactivation campaigns alongside 24/7 inbound answering.

Verdict: This is the awkward zone in Dentina AI pricing 2026. You pay list price three times, you still cannot see all three offices in one dashboard, and the campaign work that justifies the spend is priced in a conversation. Ask directly for multi-site terms; three locations is exactly the size where vendors discount and rarely advertise it.

Scenario 4: DSO, 12 Locations, Full Deployment

Profile: Twelve offices, central patient services team, cross-office routing, audit logs for compliance, API access into a data warehouse, and outbound reactivation running continuously.

Verdict: At this size the published tiers are only a negotiating anchor. Walk in with the $4,788 list figure, the number of locations, and your annual call volume, and expect the real number to land below it.

What About Dentina AI ROI?

Dentina publishes the numbers that make the Dentina AI ROI case: an average of 21 appointments booked per location per month from calls that would otherwise have been missed, and $10K+ in additional monthly production.

Read "production" carefully. In dental accounting, production is billed treatment value at full fee, before insurance write-offs, adjustments and no-shows. Collections land materially lower. A more useful test: at $299/month, the plan pays for itself if the agent books one to two new patients a month that you would otherwise have lost, which is a low enough bar that the 30-day trial should settle it with your own numbers rather than Dentina's.

Is There a Better-Value Alternative to Dentina AI?

Dentina is a competent dental point solution, and for a single office that only needs its phone answered, the price is fair. The reason practices start looking at Dentina AI alternatives is usually one of three things: the per-location multiplier, the annual lock, or the discovery that outbound reactivation costs extra on top of a plan they thought was complete.

CloudTalk: Best for Practices That Need Inbound Answering and Outbound Calling in One System

What is CloudTalk?

CloudTalk is an AI-powered business phone system: the telephony layer and the AI agent in the same platform, rather than an AI agent sitting on top of whatever carrier you already pay.

For a practice, that means one place where the AI receptionist answers, the call routes to your team, the recording and analytics land, and the outbound recall campaign runs. Our dental phone system covers the clinical side of that setup, and this walkthrough of building an AI receptionist for a dental practice shows the configuration end to end.

Why CloudTalk is Better than Dentina AI

The difference is what you are buying. Dentina sells a dental receptionist, priced per front door. CloudTalk sells the calling platform that receptionist runs on, priced per minute bundle, which changes the math for any practice with more than one location or any ambition to call patients back:

• Minute-based pricing instead of a per-location fee, so a second office does not double the bill
• Inbound answering and outbound campaigns in the same platform, no separate bundle to negotiate
• Monthly contracts on the AI Receptionist tiers, not an annual commitment
• 60+ languages with automatic detection, on every tier
• AI and human agents in one Call Flow Designer, so transfers, emergency routing and voicemail all live in the same logic
• Call recording, transcripts, summaries and sentiment analysis across both AI and human calls
• Native integrations with HubSpot, Salesforce, Pipedrive, Zoho and 100+ more
• Local numbers in 160+ countries
• 50 free AI minutes to test with, no credit card required

The honest trade-off: Dentina writes directly into dental practice management systems out of the box. CloudTalk connects through its CRM and API integrations instead, so a practice that wants PMS write-back should scope that in the demo rather than assume it. If AI voice agents for appointment scheduling are the whole job, ask both vendors to book a live appointment during the trial and compare what lands in the calendar.

What is CloudTalk's Pricing?

• Starter: $25/user/month
• Essential: $29/user/month
• Expert: $49/user/month
• AI Voice Agents: $99/200 minutes, with 50 free minutes to start
• AI Specialist: $349/1,000 minutes for full workflow automation
• 14-day free trial included, no credit card required

CloudTalk Pricing vs Dentina AI Pricing

Bottom line: if your practice needs its phone answered at one address, Dentina does that well. If you run more than one office, want to call patients back as well as pick up, or would rather not commit for a year to find out, the per-minute model costs less and locks you in for less. Dentakay, a dental group running high-volume patient calls across Europe and the Middle East, scaled to 2.5x its monthly call volume in eight months on CloudTalk.

What Are Dentina AI's Best Features?

Looking at Dentina AI pricing and features together, the product is narrow on purpose. It does four things properly, and they are the four things a dental front desk loses most often.

Native Practice Management System Write-Back

This is the strongest argument for paying dental-specific pricing. Dentina books directly into Open Dental, Dentrix, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac and PracticeWorks, respecting your provider columns and appointment lengths. A general-purpose agent that emails your front desk a message creates work; one that writes the slot removes it.

Where it could be better: integration depth varies by PMS and takes one to three days to configure. Ask specifically which of your appointment types and provider rules are supported in your system, not in general.

Unlimited Calls and Unlimited Minutes

Neither published plan meters minutes, and the agent handles unlimited concurrent calls. For a practice with an unpredictable Monday morning spike, that is a real advantage over per-minute competitors: your busiest week does not produce your biggest invoice.

Where it could be better: the volume you save on minutes, you pay on locations. A two-office practice with modest call volume will often find a metered model cheaper.

Keeps Your Existing Phone System

Dentina forwards from whatever carrier you already use: AT&T, Verizon, Comcast, Spectrum, Weave, GoToConnect and the rest. No porting, no new handsets, no downtime on the day you switch on. For a practice that has been quoted a phone migration before, this removes the scariest part of the project.

Where it could be better: it also means Dentina is an added line item rather than a replacement. You keep paying your telephony bill and add $299 to $399 per location on top.

Warm Transfer with an AI Briefing

On Premium, the agent can hand a live caller to your team with a spoken summary of what the patient wants, so nobody repeats themselves. On an emergency call at 7pm, that is the difference between a booked patient and a message in a queue.

Where it could be better: it is Premium only. Standard takes a message instead, which is a significant gap to discover after signing an annual contract.

What Are the Pros and Cons of Dentina AI?

Is Dentina AI the Right Fit for Your Practice?

Dentina is a good product sold at a fair price to a specific practice: one location, up to three providers, a front desk that is fine during the day and absent after it. For that practice, $299 a month against one or two recovered new patients is not a difficult decision.

Dentina makes sense if:

• You run a single location with three providers or fewer
• Your missed calls are concentrated after hours, at lunch and on weekends
• Booking directly into your PMS is the feature you would pay the most for
• You want to keep your current phone system exactly as it is
• An annual commitment is acceptable in exchange for predictable, unmetered pricing

Dentina is probably not the right fit if:

• You run two or more locations and do not want to pay list price for each one
• Outbound recall and reactivation are central to your growth plan, not an add-on
• You have more than three providers per office
• You need month-to-month terms while you prove the model internally
• You want AI and human calls running in one routing system with shared analytics

If your practice is past the single-office stage, the pricing model works against you before the product does. CloudTalk gives you the same 24/7 answering with minute-based pricing that does not multiply per address, outbound campaigns in the same platform, and a phone system built for healthcare teams underneath it all.