Enhance Patient Care with Automation

Streamline call operations & eliminate patient wait times. Use 100+ advanced automation features for faster, satisfying patient experiences.

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Trusted by 4,000 companies worldwide

Streamline Patient Care

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Faster Responses via Auto-Answer

Combat short attention spans and high expectations. Ensure instant responses, boost CSAT, and protect your bottom line.

Reengage via Efficient Callbacks

Reduce abandoned call rates with CloudTalk. It rings relevant agent groups, connecting the first responder to the customer with the missed call.

Never Miss a Call
with Voicemail

Manage business voicemail with ease. CloudTalk’s Virtual Voicemail adapts your workflow, giving access to voicemails anytime, anywhere.

Guarantee Satisfaction with
24/7 Service

Ensure your patients always have a way of reaching you by incorporating advanced automation features into your answering system, like callback, voicemail, and more. That way, you’ll save your customers some pain and yourself the trouble of missed business.

We don’t operate every day, but our customers contact us 24/7. We could set business hours for each phone number. When we aren’t available, CloudTalk switches to voicemail with personalized greetings. This message is then sent to the appropriate agent.

Alena Pirkovska., Customer Service Team Lead @Boataround

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Save on Calls & Landlines:
Go Wireless

Don’t waste your money on expensive hardware, landlines, or hours of coding. Set up your dental clinic call center system in moments and take full advantage of VoIP’s low call prices to reach more customers around the world for less.

Learn about VoIP

Use of Call Center Systems for Dental Clinics

Schedule Appointments Faster

Create custom call flows to address emergencies. Reduce confusion, save up to 3 minutes on calls, and ensure timely assistance.

Deliver Better Customer Care

Customize greetings based on situations (outside business hours, on hold, etc.). Nail first client interactions with CloudTalk.

Simplify Tool & Employee Onboarding

Enable fast, personalized service with real-time customer cards. Display all relevant info to help agents work efficiently.

Plans worth every dollar

Monthly Annually

Bosnia and Herzegovina

Central African Republic

Democratic Republic of the Congo

Republic of the Congo

East Timor (Timor-Leste)

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Vatican City (Holy See)

Starter

$25

$34

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.

What’s included?

Unlimited inbound & intracompany calls

Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
International numbers (160+ countries)
Softphone for desktop, iOS, Android
Call recording
Click to call, Automated call distribution & Unlimited call queuing
Email & Chat support

Unlimited domestic calling within US & Canada

Domestic minutes apply to calls within the US and Canada. Contact us to apply.
Unlimited inbound & intracompany calls

Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
International numbers (160+ countries)
Softphone for desktop, iOS, Android
Call recording
Click to call, Automated call distribution & Unlimited call queuing
Email & Chat support

500 outbound minutes per user/month domestic

Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
Unlimited inbound & intracompany calls

Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
International numbers (160+ countries)
Softphone for desktop, iOS, Android
Call recording
Click to call, Automated call distribution & Unlimited call queuing
Email & Chat support

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Essential

$30

$39

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.

What’s included?

All Starter features, plus…
24/7 live human support
Advanced real-time analytics with unlimited history
Integrations to other systems & API
IVR, Skill-based routing, AI Smart queueing
Global SMS / MMS messages
Unlimited concurrent calls
Workflow Automation

All Starter features, plus…
Unlimited domestic calling within US & Canada

Domestic minutes apply to calls within the US and Canada. Contact us to apply.
24/7 live human support
Advanced real-time analytics with unlimited history
Integrations to other systems & API
IVR, Skill-based routing, AI Smart queueing
Global SMS / MMS messages
Unlimited concurrent calls
Workflow Automation

All Starter features, plus…
1,000 outbound minutes per user/month domestic

Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
24/7 live human support
Advanced real-time analytics with unlimited history
Integrations to other systems & API
IVR, Skill-based routing, AI Smart queueing
Global SMS / MMS messages
Unlimited concurrent calls
Workflow Automation

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Popular

Expert

$50

$69

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.

What’s included?

All Essential features, plus…
24/7 live agent support (incl. phone)
Salesforce integrations
Advanced support features

Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
Advanced sales features (Power dialer, Smart dialer)
Live call monitoring & wallboards
Mandatory call tagging
WhatsApp
Single Sign-On (SSO)

All Essential features, plus…
Unlimited domestic calling within US & Canada

Domestic minutes apply to calls within the US and Canada. Contact us to apply.
24/7 live agent support (incl. phone)
Salesforce integrations
Advanced support features

Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
Advanced sales features (Power dialer, Smart dialer)
Live call monitoring & wallboards
Mandatory call tagging
WhatsApp
Single Sign-On (SSO)

All Essential features, plus…
Unlimited outbound calls domestic (landline and mobile)

Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
24/7 live agent support (incl. phone)
Salesforce integrations
Advanced support features

Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
Advanced sales features (Power dialer, Smart dialer)
Live call monitoring & wallboards
Mandatory call tagging
WhatsApp
Single Sign-On (SSO)

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Custom

Contact us
for tailor-made offer

What’s included?

All Expert features, plus…
Unlimited worldwide call packages
Custom onboarding & Priority support
Custom reporting
Enterprise-level security
Developer support
SLA

All Expert features, plus…
Unlimited worldwide call packages
Custom onboarding & Priority support
Custom reporting
Enterprise-level security
Developer support
SLA

All Expert features, plus…
Unlimited worldwide call packages
Custom onboarding & Priority support
Custom reporting
Enterprise-level security
Developer support
SLA

Request a quote

AI Conversation
Intelligence

$19

/ month

Early bird price per agent/month.

What’s included?

Topic Extraction
Call Transcription
Automatic Summaries & Tags
Talk/Listen Ratio
Sentiment Analysis
Trending Topics Coming Soon
Transcript Keyword Search Coming Soon
CRM Integration Coming Soon
Keyword Monitoring Coming Soon
Call Scoring Coming Soon

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"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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The Best Integrations for Emergency Call Centers

Make and receive calls and SMS, keep up with the entire user journey, and access relevant information.

Read more →

Make and receive calls, view prospect information, and triple your conversion with directly in Salesforce.

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Maximize productivity, get full pipeline visibility, and drive revenue and lead generation through one simple platform.

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Bring the best out of your customer-facing teams with automation, comprehensive analytics, and personalization.

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FAQs

What do dentists call customers?

Dentists commonly refer to their customers as “patients,” as this term accurately reflects the relationship between the dentist and the person seeking dental care. Additionally, the term “patient” suggests an ongoing relationship as opposed to a one-time transaction.

How do you answer the phone in a dental practice?

When answering the phone in a dental practice, it’s important to be professional, friendly, and informative. Start by identifying the practicing your role, and ask how you can assist the caller. Use a warm tone and be attentive to the caller’s needs. For more tips on effective phone etiquette, read our article.

How do I talk to my dental patient?

Effective communication is key to building strong relationships with dental patients. Start by establishing rapport and actively listening to the patient’s concerns. Use clear and concise language, and avoid dental jargon that may confuse or intimidate the patient.

How can I improve my dental office customer service?

A dental office’s customer service can greatly impact patient satisfaction and loyalty. One way to improve customer service is by training staff to prioritize patient needs and preferences and to provide personalized care. Creating a comfortable and welcoming environment can help patients feel at ease and build trust in the practice.