- Solutions
- Solutions primary
- BY TEAM
- BY INDUSTRY
- BY USE
- BY SIZE
- Solutions secondary
- Success stories of our clients
- Success stories of our clients
- Solutions primary
- Features
- Features primary
- Most popular
- first column
- second column
- third column
- fourth column
- Most popular
- Features primary
- Integrations
- Resources
- Resources secondary
- Latest Blogs
- Latest Blogs
- Resources secondary
IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
Professional services
Education & E-learning
Remote teams
Business phone system
Calling for Salesforce
Calling for HubSpot
Micro Business
Small businesses
Medium & Large businesses
Power Dialer
Text Messages
Analytics
Smart Dialer
WhatsApp Inbound Messages
Call Transcription
Call Queuing
Call Flow Designer
Skill-Based Routing
Call Recording
Call Monitoring
Workflow Automation
Interactive Voice Response
Voicemail
3 Way Calling
Topics Extraction
HubSpot
Pipedrive
Zoho CRM
Zendesk
Plecto
Front
Salesloft
+44 20 3868 0167
+1 888-487-1675
+1 647 724 4714
+34 911 98 79 28
+49 32 221099159
+55 11 4680-2723
+52 55 4170 3698
+32 2 808 12 83
+41 43 508 21 35
+40 31 630 0197
+60 3-4065 2168
+61 2 8311 6777
+48 22 292 25 18
FREE E-BOOK
Unlock the True Potential of Your Customer Care
Companies today have to deliver excellent, tailored experiences consistently. Leverage 11 Customer Care Best Practices to win over your audience and promote higher CSAT, loyalty, and revenue. Find out how in our eBook below.
In this eBook, you’ll find:
- Why great customer care is important in today’s market, how to evaluate it, and all the ways you can improve it with call center software.
- The best ways to utilize VoIP features to personalize your customer experiences, boost first-call resolution, and other vital metrics.
- The most common customer care mistakes businesses make and how to avoid them.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
Ready to get started?
Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.
